Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Bargainlateholidays.com Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/bargainlateholidays-com | Feefo

Zobrazení všech 3,658 recenzí

Důvěryhodný zákazník

5 years ago

Datum nákupu: 28/11/2018

Yes, good , efficient service.

Helen

Bargainlateholidays.com

5 years ago

Hi there,

Thank you for leaving a review.

We're happy to hear that you had a positive experience booking with us! We hope that you had a wonderful holiday and we look forward to helping you plan your next one.

Kind regards,

Helen

Recenze produktu

Martin Sunley

5 years ago

Datum nákupu: 02/08/2018

Co říká Martin Sunley o Bargainlateholidays.com:

Service was fine!

Helen

Bargainlateholidays.com

5 years ago

Hi Martin,

Thank you for sharing your feedback.

We're happy to see that overall you were satisfied with the service you received throughout the booking process. We trust that you had a lovely holiday and we hope to see you booking with us in the future.

Kind regards,

Helen

Recenze produktu

David Cullen

5 years ago

Datum nákupu: 12/02/2019

Co říká David Cullen o Bargainlateholidays.com:

Not very good they didn't let us know that the hotel had no reception.our transfer to the hotel was not there and on the way back our car was a taxi bus and we picked up people on our way to the airpo

...

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Helen

Bargainlateholidays.com

5 years ago

Hi David,

Thank you for taking the time to leave a review.

We're terribly sorry to hear that not all information on the hotel was communicated to you at the time of booking. Please be assured that we will pass this feedback onto the relevant department for further review.

We hope that you were still able to enjoy your holiday and we would love the opportunity to improve your opinion on our service if you ever choose to book with us again.

Kind regards,

Helen

Recenze produktu

Emma McCormack

5 years ago

Datum nákupu: 22/01/2019

Co říká Emma McCormack o Bargainlateholidays.com:

Everyone I spoke to was extremely helpful!

Helen

Bargainlateholidays.com

5 years ago

Hi Emma,

Thank you for sharing your feedback.

We work hard at providing excellent customer service so we're delighted that you received helpful service during the booking process!

We trust that you had a wonderful holiday and we look forward to helping you plan your next one.

Kind regards,

Helen

Recenze produktu

Gary Cain

5 years ago

Datum nákupu: 15/11/2018

Co říká Gary Cain o Bargainlateholidays.com:

Easy booking experience.

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 13/07/2018

Everything was wonderful except that we were never booked into one of the tours that we paid for with our package, so we had to pay €102 out of pocket to cover a different tour. Have made a complaint

...

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Recenze produktu

Susan Price

5 years ago

Datum nákupu: 25/01/2019

Co říká Susan Price o Bargainlateholidays.com:

First they said we had been seated on ryanair all booked, only to be told ten mins later it was fully booked and had to go with flybe. Then for the inconvenience was upgraded in the Hotel..the room wa

...

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Helen

Bargainlateholidays.com

5 years ago

Hi Susan,

Thank you for taking the time to leave a review.

We work hard at finding the best deals and hotels for our customers so we're very sorry to hear that the hotel was not as you expected. We apologise for any inconvenience caused and we hope you were still able to enjoy your holiday.

We hope that during the booking process you received a high standard of customer service and that everything went smoothly for you on the run up to your holiday. We would love the opportunity to find a better suited deal for you if you ever choose to book with us again.

Kind regards,

Helen

Recenze produktu

Gordon Buckley

5 years ago

Datum nákupu: 02/11/2018

Co říká Gordon Buckley o Bargainlateholidays.com:

The flight times would have left us with a ridiculously early start so we changed to later flights at £100 surcharge. Then Ryanair’s system where you have to buy seats in order to get a return boardin

...

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Helen

Bargainlateholidays.com

5 years ago

Hi Gordon,

Thank you for taking the time to leave a review.

We're happy to hear that overall you were satisfied with the service you received during the booking process! We trust that you had a lovely holiday and we look forward to helping you with any future bookings.

Kind regards,

Helen

Recenze produktu

Jacqueline McVeigh

5 years ago

Datum nákupu: 24/01/2019

Co říká Jacqueline McVeigh o Bargainlateholidays.com:

When you ring the prices are so much more than advertised my last holiday was hell and I emailed them and noone got back to me disaster

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 17/01/2019

I thought the customer service was awful! Extremely rude and unhelpful when I asked!!

Helen

Bargainlateholidays.com

5 years ago

Hi there,

Thank you for leaving a review.

We're awfully sorry to hear that your recent booking experience was not a positive one and that you received rude and unhelpful service. We always aim to provide the best possible customer service so we sincerely apologise that this was not the case on this occasion.

We hope that you were still able to enjoy your holiday and we would love the opportunity to change your opinion on our service if you ever choose to book with us again.

Kind regards,

Helen

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Bargainlateholidays.com

We are the home of excellent holidays at affordable prices. Whether it’s a cheap last minute holiday to Spain, a luxury break in the Caribbean, Golfing in the Algarve or shark diving in Cape Town, we offer it all.. We are fully ATOL protected and ABTA members, so you can be assured that your holiday booking is safe with us. So whether it’s a beach break to soak up the sun, a cruise experience, short city break or a fully active diving or skiing trip, it’s all waiting for you here at great prices!

Přečíst vše

020 8447 2086

Jetline Holidays, Unit 4, First Floor, Colindale Business Centre, 126-128 Colindale Avenue, London NW9 5HU, London, Greater London, NW9 5HU, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Bargainlateholidays.com

Arctic Comfort HotelThe hotel was very basic. The hallway to the adjunct rooms was dirty and unkept. The facilities were poor. Also, the bus stop was a 10 minute, hilly w...Více recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

Labranda Royal Makadi Bay,Royal Viking CruiseThe Labranda Royal Hotel is a fine hotel with multiple pools and good beaches for swimming and sun bathing. The food is excellent with a large choice ...Více recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

Armon ResidenceWe could have the price a lot cheaper if we booked with the hotel.Více recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

Maritim Antonine Hotel And SpaVíce recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

Eurostars Las SalinasGood hotel and all inclusive holiday for a very competitive priceVíce recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

Smari hotelEverything was wonderful except that we were never booked into one of the tours that we paid for with our package, so we had to pay €102 out of pocket...Více recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

Central Park HotelHotel was not that great location not brilliant was not told we had to pay city tax taxi was expensive, the only good thing was breakfast and the staf...Více recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

King's CourtThe hotel receptionist told us they had not received our request for a double bed. Disappointing. Initial flight times were crazy. Had to upgrade at s...Více recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

La Fonda Apartamentos,Vistamar Aparthotel (Costa del Sol)No electricity when I arrived and staff were no help paid for a room with balcony didn’t get it should be a one star hotelVíce recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

Omega HotelVery clean hotel but again customer service was unbelievable! We were not expecting a room like ours and requested late check out which we did not get...Více recenzí pro tento výrobek (3,477)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?