Overall good. I had some difficulty ordering the amount I wanted on the website, needs some attention. Delivery time ok but not great!
Nick Arpino
Britishfelt
3 years ago
Thank you for your feedback. We do aim to deliver all our online orders within 5 working days of receipt and we achieve this 95% of the time. I am sorry you feel we didn't respond quick enough on this occasion and we will continue to monitor our processes to find improvement. The amounts on the site go up in increments of 0.5 metres, with some of the more expensive products rising at 0.25 metres. We are continuing to look at our online store to find ways to streamline the ordering process and we hope that if you do require some of our product line in the future you will consider us again. Many thanks
Recenze produktu
Seems ok, haven’t actually used it yet
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Sdílet
BE
Brian @ ABS Embroidery
Dagenham, Essex, UK
3 years ago
Datum nákupu: 28/10/2020
Co říká Brian @ ABS Embroidery o Britishfelt:
British Felt's products are first-class. I am very specific about the type of felt I use for my business and the Admiral 1.5mm is perfect for me.
I always think that the best judge of a business is h
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Nick Arpino
Britishfelt
3 years ago
Thank you for your kind response to our Company. We always appreciate feedback both positive and negative as it allows us to identify areas for improvement. We look forward to serving you again in the future.
Recenze produktu
As I have said earlier, British Felt's products are first class. The breadth of what is available is extensive and must surely meet practically every requirement.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
