Hi Amanda Min Choo,
Thank you for taking the time to provide your feedback. We’re sorry we didn’t meet your expectation on this occasion and it’s a good reminder to us to continually strive to do better. It’s unfortunate that you’ve missed out getting the Ya Kun voucher promotion which ended 30 November. We understand that our Customer Care Executive reached out to you on this matter.
We’re looking forward to your participation in our Research program to help us identify where we can improve our website and customer experience.
If there is anything more that we can help with, please get in touch using the details below; we’re here from 8am to 8pm, Mondays to Fridays (excluding public holidays).
All the best,
*****
Budget Direct Insurance
6221 2111 or help@budgetdirect.com.sg