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Recenze společnosti Budget Direct Insurance

https://www.budgetdirect.com.sg
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Budget Direct Insurance is an online insurer for car, motorcycle and travel, based in Singapore.

Služba
4.7
/5
Produkt
4.6
/5

5

4

3

2

1

1,130

226

23

9

25

1,413

hodnocení za poslední rok

Zobrazení všech 9,862 recenzí
RY
Raymond Tan Chee Yong
7 years ago
Datum nákupu: 19/04/2017
Co říká Raymond Tan Chee Yong o Budget Direct Insurance:
Friendly customer service officer.
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0
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 08/04/2017
Navigating thru the website is not user friendly
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Geoffrey
Budget Direct Insurance
7 years ago
Dear customer, 

Thank you for your feedback. If it's ok, could you please indicate if it is ok for us to call you and learn more about your experience. Understanding where our site didn't meet your expectations will help improve this for future customers. 

We appreciate that you chose to place your insurance with Budget Direct Insurance. We look forward to being of service to you for many years to come.

Best,
Geoffrey
Budget Direct Insurance. 
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0
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CW
Chu Tang Wei
7 years ago
Datum nákupu: 14/04/2017
Co říká Chu Tang Wei o Budget Direct Insurance:
The website was easy to use however stability of the website could be enhanced. No confirmation was sent after my 1st transaction which resulted me purchasing the same policy and was double charged.
...
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Geoffrey
Budget Direct Insurance
7 years ago
Dear customer

I'm sorry for the delay in replying to you.

We certainly will review our website in respect of your comments about website stability. Thank you for bringing this to our attention. This is certainly not the type of experience we want our new customers to have when they join Budget Direct Insurance. 

Thank you for becoming our customer.  I will have someone call you to discuss the additional charges as requested.

Best,
Geoffrey
Budget Direct Insurance 
6221 2111 or help@budgetdirect.com.sg
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 12/04/2017
So far the liaison is with the hotline service agent, very helpful and polite.
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0
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 11/04/2017
Top-notch service.
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0
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Důvěryhodný zákazník
7 years ago
Datum nákupu: 11/04/2017
Response well to buyer's needs and recommendations
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0
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TM
Tan Ghee Kuan Michael
7 years ago
Datum nákupu: 09/04/2017
Co říká Tan Ghee Kuan Michael o Budget Direct Insurance:
Just took me 5mins to settle everything online for a insurance coverage with a extremely competitive premium offered.
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0
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DK
David Boon Pak Khoon
7 years ago
Datum nákupu: 07/04/2017
Co říká David Boon Pak Khoon o Budget Direct Insurance:
They are very prompt replying to my queries.
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0
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LT
Lewis Reny John Thomas
7 years ago
Datum nákupu: 07/04/2017
Co říká Lewis Reny John Thomas o Budget Direct Insurance:
The Customer Service Officer (or equivalent position) was knowledgeable, spoke clearly, was patient and followed up with me as promised. I will definitely recommend BDI to people that I know.
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Geoffrey
Budget Direct Insurance
7 years ago
Dear Sir

Thank you for the great feedback, we pride ourselves on offering great service and really appreciate your comments. 

Thank you for choosing Budget Direct Insurance. We look forward to being of service to you for many years to come. 

Have a great day. 
Geoffrey
Budget Direct Insurance. 
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GH
Goh Leong Huat
7 years ago
Datum nákupu: 04/04/2017
Co říká Goh Leong Huat o Budget Direct Insurance:
Very prompt service. I only thought the condition imposed on my car insurance not to cover my daughter as a household driver was a little unfair!
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O Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.
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+65 6221-2111
190 Clemenceau Avenue, #03-01, Singapore Shopping Centre, Singapore, Central Region, 239924, Singapore
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O Budget Direct Insurance
Budget Direct Insurance is the trading name of Auto & General Insurance (Singapore) Pte. Limited, which is licensed by the Monetary Authority of Singapore ("MAS"). We are bound by MAS regulations and requirements for insurers. We're part of an international insurance group which provides insurance solutions for millions of policyholders worldwide. The Group includes one of the largest direct personal lines insurers in South Africa and one of the largest personal lines insurance intermediaries in the United Kingdom. The Group is headquartered in the British Isles, generates more than US$2b in annual revenues, and operates from offices across four continents. At Budget Direct Insurance, we're making it easier for Singaporeans to buy quality cover at cheaper prices.