Merchant Logo

Recenze společnosti Cablecraft

Hodnoceno
Vynikající

We’re Cablecraft the world’s first choice for identifying, connecting, securing and protecting cables and wires.

Služba
4.1
/5

5

4

3

2

1

55

10

6

4

12

87

hodnocení za poslední rok

Zobrazení všech 1,022 recenzí
DM
David Moran
Southampton
1 month ago
Datum nákupu: 19/07/2024
Co říká David Moran o Cablecraft:
easy to use website, great product, price, communication and quick delivery
KT
Kevin Tracey
Portsmouth
1 month ago
Datum nákupu: 17/07/2024
Co říká Kevin Tracey o Cablecraft:
Items in stock and quick delivery
DR
Damien Renn
1 month ago
Datum nákupu: 15/07/2024
Co říká Damien Renn o Cablecraft:
Amazing service and Katie even sorted out same day collection even though they were really busy.
Merchant Logo
Claire Elliott
Cablecraft
1 month ago
Hi Damien, Thank you for your feedback. We're so happy to hear that you've had a great experience with us, it's exactly the service that we strive so hard to deliver. We look forward to being of service to you again in the future. I will pass your feedback onto Katie :-) Kind Regards Cablecraft Team
JR
Jonathan Rouse
Runcorn
1 month ago
Datum nákupu: 04/07/2024
Co říká Jonathan Rouse o Cablecraft:
Great product at a great price but it's a shame the quantities weren't stocked higher on the site.
Merchant Logo
Claire Elliott
Cablecraft
1 month ago
Hi Jonathan, Thank you for your feedback. We're happy to hear that you've had a great experience with us, it's exactly the service that we strive so hard to deliver. Your comments regarding the stock levels for the AMP products, have been passed onto the relevant team. Kind Regards Cablecraft Team
JO
Jordan
Peterborough
2 months ago
Datum nákupu: 02/07/2024
Co říká Jordan o Cablecraft:
Service was shocking bad communication. Told items were in stock to later be told there not still no end date of when i will get items. Chased for credit still not received emails get ignored send co
...
Přečíst vše
Merchant Logo
Claire Elliott
Cablecraft
2 months ago
Hi Jordan, thank you for sharing your feedback with us. We're sorry for the inconvenience you've recently experienced and we understand your frustration. This is not our normal level of service and we're working hard to improve efficiency and accuracy with our new systems. We value your business and want to address these issues promptly. Having checked your account, I can see your order is currently out for delivery and will be with you today. Meanwhile, your account manager will be in contact with you to discuss further. Kind Regards Cablecraft Team
RL
Richard Lee
2 months ago
Datum nákupu: 02/07/2024
Důvěryhodný zákazník
2 months ago
Datum nákupu: 24/06/2024
The parcel took too long to arrive. Delivery service has been very poor on my last couple of orders. There is also a problem with certain stock levels as I struggle to get the basic items when require
...
Přečíst vše
Merchant Logo
Claire Elliott
Cablecraft
2 months ago
Hi there, We're sorry for the recent inconvenience and frustration you have experienced. Please know that we are working to enhance our efficiency and accuracy, and we remain dedicated to providing you with the best possible service. Your feedback is important and essential for our improvement, and we hope to restore your confidence in our services. Your account manager Andrew will be in contact with you shortly to discuss this matter further. Thank you for your understanding and patience. Kind Regards Cablecraft Team
Důvěryhodný zákazník
2 months ago
Datum nákupu: 21/06/2024
Took a long time to get answers from them. My product was out of stock with a long lead-time but they didn't offer me an alternative product. I had to ask them if I could swap to something else. Th
...
Přečíst vše
Merchant Logo
Claire Elliott
Cablecraft
2 months ago
Hi there, thank you for sharing your feedback with us. We're sorry for the inconvenience you've experienced and understand your frustration. We're working hard to improve efficiency and accuracy with our new systems and are committed to minimising any impact on service quality. We value your business and want to address these issues promptly. Your account manager will be in contact with you to discuss your feedback. Kind Regards Cablecraft Team
DB
Darren Buckland
Reading
2 months ago
Datum nákupu: 21/06/2024
Co říká Darren Buckland o Cablecraft:
Well priced, great delivery service
Důvěryhodný zákazník
2 months ago
Datum nákupu: 17/06/2024
Always good :)
O Cablecraft
We like to make it easy for our customers to identify, connect, secure and protect their cables and wires. You see, we keep things simple – even when the questions our customers ask may not be – because we believe business shouldn’t be baffling. We do this from the very start of any customer relationship, by giving everyone an assigned point of contact – because we know how frustrating it can be when you have to repeat yourself to a different person every time. It’s this kind of attitude that allows us to anticipate and develop products and services that go beyond our client’s expectations. And one which drives us further towards becoming the world’s first choice cable accessory manufacturer and supplier.
Přečíst vše
Circle Business Centre, Blackburn Road, Houghton Regis, Bedfordshire, LU5 5DD, United Kingdom
Award

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Proč věřit recenzím Feefo?

O Cablecraft
We like to make it easy for our customers to identify, connect, secure and protect their cables and wires. You see, we keep things simple – even when the questions our customers ask may not be – because we believe business shouldn’t be baffling. We do this from the very start of any customer relationship, by giving everyone an assigned point of contact – because we know how frustrating it can be when you have to repeat yourself to a different person every time. It’s this kind of attitude that allows us to anticipate and develop products and services that go beyond our client’s expectations. And one which drives us further towards becoming the world’s first choice cable accessory manufacturer and supplier.