Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Cablecraft Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/cablecraft | Feefo

Zobrazení všech 1,023 recenzí

Důvěryhodný zákazník

5 years ago

Datum nákupu: 14/09/2019

Speedy accurate service. Only reservation is that website was not clear that order had actually been accepted. A printable confirmation would have been appreciated.

Claire Elliott

Cablecraft

5 years ago

Thank you for your review. Sorry to hear that it wasn't clear that your order had been placed successfully. The website displays a confirmation page at the end of the order and sends an order confirmation to your email address, that you entered at checkout.

Důvěryhodný zákazník

5 years ago

Thanks for the response but, unfortunately for whatever reason, I didn't receive an email. Not to worry, the goods turned up promptly so all was well.

Claire Elliott

Cablecraft

5 years ago

Sorry you didn't receive the email, I will just send that over to you now. Many thanks Claire

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 11/09/2019

Prompt service and delivery. excellent product already in use.

Claire Elliott

Cablecraft

5 years ago

Thanks for your review :-)

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Mike Smith

Hyde

5 years ago

Datum nákupu: 12/09/2019

Co říká Mike Smith o Cablecraft:

Excellent service. Love the free delivery

Claire Elliott

Cablecraft

5 years ago

Thanks for your review Mike :-)

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Tony Wade

5 years ago

Datum nákupu: 11/09/2019

Co říká Tony Wade o Cablecraft:

Delivery needs to be improved asap, Still waiting for an order that was on next day delivery, which should have been delivered yesterday 17/09/19. Its now 52 hrs since order placed and still nothing h

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Claire Elliott

Cablecraft

5 years ago

Hi Tony, Thank you for your review. I’m sorry to hear that your order did not arrive when expected. I have just looked into this and I can see that a delivery has been made today at 2pm, it looks like there was a delay with the courier. We’re sorry for the inconvenience this has caused. Thanks, Claire

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Jamie Fairchild

5 years ago

Datum nákupu: 11/09/2019

Co říká Jamie Fairchild o Cablecraft:

great website, quick delivery from stock. Only quality items supplied. Sometimes items are cheaper elsewhere hence 4/5 stars

Claire Elliott

Cablecraft

5 years ago

Thanks for your review Jamie. I will get your account manager to get in contact with you regarding the products that you have found cheaper elsewhere. I am sure this is something we can look at for you.

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Mitchell Grimwood

5 years ago

Datum nákupu: 12/09/2019

Co říká Mitchell Grimwood o Cablecraft:

delivery took over a week delayed lighting control build

Shannen Hurley

Cablecraft

5 years ago

Hi Mitchell, Thank you for your review. I’m sorry to hear that your order did not arrive when expected, which resulted in a delay to your project – we understand the frustration this must have caused. After taking a look into this for you I can see that a delivery attempt was made the next day from your order with us. Our team has tried to get in contact with you to discuss the next steps that were taken to get your order to you, which I can see has now been successfully delivered. Please do get in touch with us if you have any further questions and we will be more than happy to help. Thank you, Shannen.

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Důvěryhodný zákazník

5 years ago

Datum nákupu: 02/09/2019

EXCELLENT SERVICE

Claire Elliott

Cablecraft

5 years ago

Thanks for your review, we're pleased your happy with the service.

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Theo Hooft

Netherlands

5 years ago

Datum nákupu: 08/09/2019

Co říká Theo Hooft o Cablecraft:

Good and easy website, quick delivery,.

Claire Elliott

Cablecraft

5 years ago

Thanks for your review Theo :-)

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R. A.

London

5 years ago

Datum nákupu: 03/09/2019

Co říká R. A. o Cablecraft:

Excellent, no delivery charge for small orders is fantastic and its next day too. Often I turn away from sellers at the check out as the delivery charge make it too expensive. I hope cablecraft keep t

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Chris Keane

5 years ago

Datum nákupu: 06/09/2019

Co říká Chris Keane o Cablecraft:

Great service, website easy to find your way around

Shannen Hurley

Cablecraft

5 years ago

Thank's for your review Chris, we're glad you were happy with the service :)

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Neobdržel/a jste pozvánku k recenzi?

O Cablecraft

We like to make it easy for our customers to identify, connect, secure and protect their cables and wires. You see, we keep things simple – even when the questions our customers ask may not be – because we believe business shouldn’t be baffling. We do this from the very start of any customer relationship, by giving everyone an assigned point of contact – because we know how frustrating it can be when you have to repeat yourself to a different person every time. It’s this kind of attitude that allows us to anticipate and develop products and services that go beyond our client’s expectations. And one which drives us further towards becoming the world’s first choice cable accessory manufacturer and supplier.

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01582 606033

16 Butterfield Business Park, Great Marlings, Luton, Bedfordshire, LU2 8DL, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Cablecraft

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?