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Gladstone Brookes - PPI Claim Specialist již není aktivním zákazníkem Feefo
Zobrazení všech 18,197 recenzí
Důvěryhodný zákazník
9 years ago
Datum nákupu: 02/02/2015
Although they achieved their objective and obtained PPI refunds ( they were well paid for it) to my mind their client/company relationship was very poor. I was given a direct line contact number which
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Gladstone Brookes
Gladstone Brookes - PPI Claim Specialist
9 years ago
Thank you for your feedback, I am sorry you found our service to be less than ideal - if you would like to discuss the issues raised above then please call me on 08442 510510, and this will be used to improve our service
Regards,
Gladstone Brookes
Důvěryhodný zákazník
9 years ago
The comments were valid and simple courtesy could solve all the issues that I raised. No point in giving a direct contact number when you find it never works. A simple acknowledgement of extra correspondence will confirm it has been received.
Tell clients a call back will take at least 24 hours - to save clients sitting by phone anticipating a response. As I have said "Simple courtesies go a long way.so I'm sorry gentlemen its back to school to relearn the basics of dealing with clients. In a nutshell thank you for your help - would I recommend you A Resounding NO. Other companies might be no better but they could be no worse
They did little work for a good size of the money. They should put there charges down. Duplicate paperwork waste of resources of known so eSy
Would not use them again
Found the whole experience with Gladstone Brookes to be a positive one, they have kept me informed and will answer any questions that I may have. The process of reclaiming PPI is quite daunting and I
Gladstone Brookes is a PPI claims company based in Warrington, Cheshire. Since 2007 we have reclaimed over £1 Billion for our clients in mis-sold payment protection insurance claims.
We are in the business of helping people to get back money they could be due, and we are proud to state that we do this successfully in 91% of cases with payment protection insurance attached.
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Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Gladstone Brookes is a PPI claims company based in Warrington, Cheshire. Since 2007 we have reclaimed over £1 Billion for our clients in mis-sold payment protection insurance claims.
We are in the business of helping people to get back money they could be due, and we are proud to state that we do this successfully in 91% of cases with payment protection insurance attached.