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Recenze společnosti Incontinence UK

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Incontinence UK již není aktivním zákazníkem Feefo
Zobrazení všech 517 recenzí
JP
Jill Prescott
6 years ago
Datum nákupu: 08/10/2017
Co říká Jill Prescott o Incontinence UK:
Service was great, but product was seriously overpriced. Why do companies take advantage of people with disabilities? Because they can. They know they’re a niche marketplace vendor and no more so than
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Důvěryhodný zákazník
6 years ago
Datum nákupu: 11/10/2017
I found them very helpful when I asked for advice.
KH
Keith Herdman
6 years ago
Datum nákupu: 08/09/2017
Co říká Keith Herdman o Incontinence UK:
Very helpful advice on the phone.
RH
Roy Hobbs
Bristol
6 years ago
Datum nákupu: 01/09/2017
Co říká Roy Hobbs o Incontinence UK:
We have been using you for a while now . Absolutely no complaints what so ever. Excellent service.
SS
Susan Spinks
6 years ago
Datum nákupu: 30/09/2017
Co říká Susan Spinks o Incontinence UK:
Great srrvice. Everything arrived safely on time.
SC
Shirley Collen
6 years ago
Datum nákupu: 04/10/2017
Co říká Shirley Collen o Incontinence UK:
I have been buying regularly for over a year now. Last delivery only received two packs of incontinence pull on pants instead of 4 and the previous 3 orders I didn't receive a £25 off voucher. I'm t
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Jemma Dunn
Incontinence UK
6 years ago
Thank you for your feedback and I believe Debbie has been in touch with you today about the missing items which I understand have now been received and also the vouchers.   Hopefully all sorted now and your offer code is ready for you to use - sorry for the any inconvenience caused.

Kind regards
Jemma - Incontinence UK
VM
Val Martin
7 years ago
Datum nákupu: 28/06/2017
Co říká Val Martin o Incontinence UK:
Well after sending 3 emails to them Without a reply, I'm not very impressed! The last order I made on behalf of my Mother (Stretch pants with long legs) was sent speedily, but they sent the Short Leg
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Jemma Dunn
Incontinence UK
7 years ago
Thank you for your feedback.   We have tried to call you this morning and left a voicemail to discuss as we have not received any emails back from you.    Please do call us when you are free and we can hopefully get this resolved asap.
VM
Val Martin
7 years ago
Good morning, thank you SO much for the complimentary Long Leg Stretch Pants, which you sent out, for my Mother. Unfortunately, upon opening them a few days ago, she found them to be ANOTHER pack of Short Leg Stretch Pants! We are wondering if you have changed your product or the Order Ref Number? We have always ordered:- ID5420200050/P LONG LEG STRETCH PANTS - MEDIUM WHITE She was provided with these in hospital, after she broke her hip, & was delighted when I sourced these from your Company. She has now run out of the Long Leg Pants, as the last two packs sent, have been the Short Leg Pants. She is unable to wear these, as they catch her exactly on her operation scar. I know this may sound very trivial - but she is a 94 yr old lady, who is really panicking & dwelling on this! If you are able to help & get to the bottom of this sizing problem, we would be most grateful. Thank you.
PT
philip Tansley
7 years ago
Datum nákupu: 17/07/2017
Co říká philip Tansley o Incontinence UK:
We find that a large size is to big, if you had a small , medium , and large. The size you set was far to big.to buy something of this calibra, really you to send a sample of the size needed, also the
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Jemma Dunn
Incontinence UK
7 years ago
Thank you for your feedback.   If the sizing is not right then as long as you have not worn the item them you can return them and exchange for a smaller size (or refund if no longer required).  We do sell the SoSecure Swimwear in X Small, Small, Medium.  Please call us if you would like to organise an exchange/refund.

Unfortunately we cannot offer samples on washable incontinence products or incontinence swimwear as I am sure you would appreciate that as soon as they have been worn they can no longer be used by someone else and by sending the sample out this is likely to happen.

In terms of the padding I will pass your comments onto the manufacturing team.

If there is anything else we can help with do let us know. 
Důvěryhodný zákazník
7 years ago
Datum nákupu: 03/07/2017
First class help on the telephone and next day delivery .brilliant
AT
Andrew Thiesen
7 years ago
Datum nákupu: 03/05/2017
Co říká Andrew Thiesen o Incontinence UK:
I returned an item at the end of April 2017 and to date have not received a refund for the goods or a reply to my last email on this matter dated the 9th of June.
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Jemma Dunn
Incontinence UK
7 years ago
Thank you for your feedback and we can only apologise that the due to human error the refund was not processed.   Further to our telephone conversation we had marked on the system that it had been refunded but we forgot to press the submit button on the refund.   This has now been resolved today and the refund processed in full.  Please accept our apologises for this.
O Incontinence UK
Incontinence UK offers a wide range of adult disposable and washable incontinence products. Your one stop shop for all your incontinence needs.
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Unit H, Lecturers Close, Bolton, Bolton, BL3 6DG, United Kingdom
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O Incontinence UK
Incontinence UK offers a wide range of adult disposable and washable incontinence products. Your one stop shop for all your incontinence needs.