Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Audenza Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/miafleur | Feefo

Zobrazení všech 2,124 recenzí

Důvěryhodný zákazník

8 years ago

Datum nákupu: 21/08/2016

Friendly and efficient service through Hollie. I had a small request re delivery which was met. Easy online payment. Neat and secure packaging.

Hollie

Audenza

8 years ago

Thanks so much for taking the time to leave a review - we're so pleased your're happy with the drinks stand!

Recenze produktu

Jeannette

derbyshire

8 years ago

Datum nákupu: 24/08/2016

Co říká Jeannette o Audenza:

Great service, fast delivery Would highly recommend

Hollie

Audenza

8 years ago

Thanks for your kind review, Jeannette!

Recenze produktu

Robyn

8 years ago

Datum nákupu: 26/08/2016

Co říká Robyn o Audenza:

Absolutely excellent customer service. Very helpful and extremely personable. Would 110% buy from this company again! Thank you ladies!

Hollie

Audenza

8 years ago

Thank you so much for your lovely review, Robyn!

Recenze produktu

STEPHEN

Essex

8 years ago

Datum nákupu: 24/08/2016

Co říká STEPHEN o Audenza:

Excellent products and friendly professional service.

Recenze produktu

Monika Paterson

Cornwall

8 years ago

Datum nákupu: 15/08/2016

Co říká Monika Paterson o Audenza:

Excellent customer service. Very pleased with my purchase. Easy to make contact and very quick to return phone calls.

Hollie

Audenza

8 years ago

Thanks for your great review, Monika!

Recenze produktu

Liz

8 years ago

Datum nákupu: 17/08/2016

Co říká Liz o Audenza:

All good Thankyou, wrapped well no damage. Goods I purchased were better than I thought !

Hollie

Audenza

8 years ago

Very pleased to hear this, Liz!

Důvěryhodný zákazník

8 years ago

Datum nákupu: 15/08/2016

Didn't need to contact

Hollie

Audenza

8 years ago

Great to hear you're happy with your order!

Recenze produktu

Jayne

West sussex

8 years ago

Datum nákupu: 09/08/2016

Co říká Jayne o Audenza:

Very disappointed abbey garden bench does not fit together, obviously not tested before being sent out looks like soldering of screw points incorrect. As yet have not spoken to Miafleur so will be int

...

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Hollie

Audenza

8 years ago

We're incredibly sorry to hear that you've had trouble putting your bench together. Unfortunately, it does sound like you have received a faulty item. We do quality check all items upon receipt, however we're unable to physically put together every item of flat pack furniture prior to despatch, doing so could cause slight chips in the paint etc. - this is standard practice for retailers. That said it is incredibly rare that that this situation ever occurs, in fact we have never had an issue like this with one of our benches, so it is incredibly unfortunate that this has happened.

We have been in contact with you to arrange collection of the faulty item and delivery of a new one. Our sincerest apologies again that this situation has occurred and we hope you love your new bench.

Jayne

8 years ago

Very very impressed with response to difficulties, if all goes to plan I will certainly change my rating, after sales service superb!

Jayne

8 years ago

Excellent faultless service and care after problem very pleased with my purchase

Hollie

Audenza

8 years ago

We’re so pleased we’ve been able to rectify this for you and that you're now really happy with your bench and our sincerest apologies again for the initial issue with this.

Jayne

8 years ago

Cannot rate this supplier and product highly enough! Garden bench beautiful and problems do happen, if only they could be dealt with in this way so well always, amazing service, thank you!

Recenze produktu

Useless if does not fit together!

Hollie

Audenza

8 years ago

We're incredibly sorry to hear that you've had trouble putting your bench together. Unfortunately, it does sound like you have received a faulty item. We do quality check all items upon receipt, however we're unable to physically put together every item of flat pack furniture prior to despatch, doing so could cause slight chips in the paint etc. - this is standard practice for retailers. It is incredibly rare that that this situation ever occurs though, in fact we have never had an issue like this with one of our benches, so it is very unfortunate that this has happened.

Jayne

8 years ago

Absolutely love my abbey bench it's beautiful , teething troubles to start with but dealt with so well, highly recommended

Jayne

8 years ago

A bench not to miss it's beautiful, comfortable and looks amazing!

Nataliya

Chelsea

8 years ago

Datum nákupu: 12/08/2016

Co říká Nataliya o Audenza:

Very fast and reliable . Quality products

Hollie

Audenza

8 years ago

Great to hear, thank you :-)

Recenze produktu

Paula

london

8 years ago

Datum nákupu: 18/08/2016

Co říká Paula o Audenza:

I had a prompt response to an email querying whether a slightly different layout of personalised wording would be possible. Order was easy to place online.The cushion arrived on time (and in line with

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Hollie

Audenza

8 years ago

Thank you for taking the time to leave a review, Paula. We're really pleased to hear that you're happy with the cushion. Hope the recipient loves it too!

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

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0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Audenza

Mirrored Drinks StandMirrored drinks stand was exactly as shown on website which was a relief as the gold antiqued finish is probably difficult to reproduce. It is also qu...Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Bird Table and FeederLove the product just as described Looks great in my gardenVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobku

Extra PaymentHad a bit of a pickle with the charge as I was charged both standard and extra delivery together, which was a mistake but this was sorted and refunded...Více recenzí pro tento výrobek (27)Prohlédnout si stránku výrobku

Stag Whisky DecanterPerfect! The receiver of this gift absolutely loved it! Thank you MiaFleur!Více recenzí pro tento výrobek (16)Prohlédnout si stránku výrobku

Gold Leaf Coasters- Set of 4I first saw these Gold Leaf Coasters at a B&B and loved the design. Finally I tracked them down to MiaFleur and ordered 12. They are quite expensive f...Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Stag Bottle Stopper- Antique GoldLooks great and will be given as a Christmas present.Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Giraffe Vase- YellowVery pleased with the vase - however thought it would be packed in a box.Více recenzí pro tento výrobek (6)Prohlédnout si stránku výrobku

Round Copper Mirror with ChainVíce recenzí pro tento výrobek (3)Prohlédnout si stránku výrobku

The Abbey Garden BenchUseless if does not fit together!Více recenzí pro tento výrobek (2)Prohlédnout si stránku výrobku

Bird Table and FeederVery pretty . Birds love it . XxxxxxxxxxxxxxxxxxVíce recenzí pro tento výrobek (9)Prohlédnout si stránku výrobku

Hygeia Bust- WhiteAmazing item. Clean look . Good qualityVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Personalised Linen Wedding CushionThe finished product is excellent quality and will make a lovely gift.Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?