Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Audenza Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/miafleur | Feefo

Zobrazení všech 2,124 recenzí

Důvěryhodný zákazník

3 years ago

Datum nákupu: 26/02/2021

Ordering was easy, notification of order progress good and delivery within reasonable time limits and packed safely with order received successfully

Sarah

Audenza

3 years ago

Thanks for letting us know how happy you are with your shopping experience at Audenza - it means a lot to us!

Recenze produktu

Ceri Williams

3 years ago

Datum nákupu: 26/02/2021

Co říká Ceri Williams o Audenza:

Great looking unique piece. Arrived promptly and well packaged.

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback - we love reading comments like this, Ceri! :-)

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 02/03/2021

Nahraná média

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Absolutely love this, looks beautiful. Well worth the money!

Sarah

Audenza

3 years ago

We’re so happy that you love your candle holder. It looks beautiful in your home! Thanks for the picture and the feedback :-)

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 02/03/2021

Lovely stylish cocktail glasses-something special for a friends present!

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback - we do hope your friend liked her fab new glasses :-)

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 02/03/2021

Everything was efficient from ordering to delivering! I will use again!

Sarah

Audenza

3 years ago

We're thrilled to hear this! Thanks so much for taking the time to leave a review and we look forward to welcoming you back to Audenza soon :-)

Recenze produktu

Emily Woodcock

3 years ago

Datum nákupu: 24/02/2021

Co říká Emily Woodcock o Audenza:

Amazing product and service.

Sarah

Audenza

3 years ago

Thank you for your wonderful feedback, Emily - we love reading comments like this! :-)

Recenze produktu

Annie

St Albans

3 years ago

Datum nákupu: 22/02/2021

Co říká Annie o Audenza:

Audenza ordering and delivery service is faultless. Thank you and look forward to purchasing from you again soon.

Sarah

Audenza

3 years ago

Thanks for letting us know how happy you were with the service we provided at Audenza - we look forward to welcoming you back next time :-)

Recenze produktu

Důvěryhodný zákazník

3 years ago

Datum nákupu: 19/02/2021

Parcel arrived in good time & packaged really well to protect my glasses in mainly materials that can be recycled. Fab!

Sarah

Audenza

3 years ago

Thanks so much for taking the time to leave a review. It's wonderful to hear that you were happy with our speedy delivery and recyclable packaging materials :-)

Recenze produktu

I love them, they’re so pretty. Good weight to them & will hold a lot of liquor. I had to keep adding myself to the wait list but I’m glad I persevered. I have displayed them on a gold shelving unit i

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Sarah

Audenza

3 years ago

These glasses are stunning, aren't they! They are one of our most popular items, so I'm delighted you signed up to our waiting list to ensure you were the first to know when we restocked. Your ice cream sundae glasses sounds like a fab idea too!

Jessica Hyde

3 years ago

Datum nákupu: 19/02/2021

Co říká Jessica Hyde o Audenza:

Easy payment and quick delivery

Sarah

Audenza

3 years ago

That's wonderful to hear! Thank you for the 5 star review, Jessica :-)

Recenze produktu

The quality just doesn’t match the price. I love the look of the mirror but it just feels very lazy and shoddy. The mirror doesn’t fill the frame properly and the only way I can get it to hang straig

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Sarah

Audenza

3 years ago

Hi Jessica, Thanks for getting in touch, though I’m very sorry to hear that you are unhappy with the quality of your mirror. We take great care to ensure our product information pages portray items as accurately as possible for the customer. Regarding the finish of the mirror, our product photos are taken from a range of angles to help reflect what the item looks like in the flesh. For this particular item, the close-up images show that the mirrored glass does not go right up to the edge of the frame. However, you state that you cannot get the mirror to hang level without using blue tack. This certainly doesn't seem right and so we would like to investigate this further. You emailed us about the issue on the 03/03, for which we replied the same day. We are currently awaiting your response on how best we can resolve this for you and we look forward to speaking with you soon. Many Thanks, Sarah

Jessica Hyde

3 years ago

Thanks Sarah, I have absolutely no complains about the customer service I’ve received . I’ve been really impressed with the handling of my review and email. And now looking again at the photos on your website, I can see that you’re right, the mirror not fitting the frame is pictured. I do still feel like overall, it’s just not the quality I was expecting. it looks great in the photos, and from a far in real life. I just don’t think I’d have paid the money for it if I bought it from a shop and had seen it beforehand, which is why I’ve given it this product rating.

Důvěryhodný zákazník

3 years ago

Datum nákupu: 24/02/2021

Easy, quick and great packaging

Sarah

Audenza

3 years ago

Thanks so much for your feedback. We're so pleased you are happy with the service and delivery provided here at Audenza :-)

Recenze produktu

Lovely, well made, great size, contemporary. Made in China- which is a real shame. This can be sourced in the UK surely? Which is what would have really made this a 5 star product.

Sarah

Audenza

3 years ago

Hi, It is wonderful to hear that you are happy with the quality and style of the item! Thank you for your feedback regarding where this pot is made. We try to source from the UK wherever possible. For example, we stock a variety of cushions, prints and chairs that are all produced in the UK. However, to ensure we offer customers the widest range of quality, and unique items, at a variety of different price points, we source our stock from a range of locations. For this particular item, it was selected because of the beautiful dripping gold paint being applied by hand to each individual pot. We felt that this finishing touch resulted in a quality, yet affordable item, which we hope our customers love. Although, we really appreciate your feedback regarding this and we will certainly keep this in mind when we are selecting future items. Many Thanks, Sarah

Neobdržel/a jste pozvánku k recenzi?

O Audenza

Audenza is an award winning online homeware boutique; created to add edge, style and interest to the homes of interesting people. Selling a fabulously quirky selection of homewares which ooze character and scream fearless style. Think iconic, bold and statement furniture, accented with eclectic, unique and ever so slightly eccentric home accessories. Life’s too short to live in a beige box. It’s time to unleash the colour, release the kitsch and surround ourselves with pieces we love. It’s time to create homes that are as beautiful and unique as we are. We hear you. We are Audenza, ‘The ones who dare’.

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0116 2986393

The Potato Store, Knighton Junction Lane, Leicester, Leicestershire, LE2 6AR, United Kingdom

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Audenza

Pink Martini Gin Glasses | Set of 4Stunning statement pieces, can’t wait to socialise and use them for entertaining - beautiful glasses with a touch of classVíce recenzí pro tento výrobek (78)Prohlédnout si stránku výrobku

Round Rattan CabinetVíce recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Ornate Perching Bird Candle HolderStunning, well worth the money.Více recenzí pro tento výrobek (11)Prohlédnout si stránku výrobku

Pink Martini Gin Glasses | Set of 4Lovely stylish glasses-a real WOW present for a friend.Více recenzí pro tento výrobek (78)Prohlédnout si stránku výrobku

Parrot Pillar Candle Wall SconceBeautiful product and reasonably pricedVíce recenzí pro tento výrobek (37)Prohlédnout si stránku výrobku

Pink Martini Gin Glasses | Set of 4Více recenzí pro tento výrobek (78)Prohlédnout si stránku výrobku

Antique Gold Tulip Planters on Stand | Set of 2My antique gold tulip planters are beautiful; the quality is great and they look very special.Více recenzí pro tento výrobek (10)Prohlédnout si stránku výrobku

Pink Martini Gin Glasses | Set of 4I love them, they’re so pretty. Good weight to them & will hold a lot of liquor. I had to keep adding myself to the wait list but I’m glad I persevere...Více recenzí pro tento výrobek (78)Prohlédnout si stránku výrobku

Parrot Pillar Candle Wall SconceThe quality just doesn’t match the price. I love the look of the mirror but it just feels very lazy and shoddy. The mirror doesn’t fill the frame pro...Více recenzí pro tento výrobek (37)Prohlédnout si stránku výrobku

Dripping Gold Concrete Effect Plant PotLovely, well made, great size, contemporary. Made in China- which is a real shame. This can be sourced in the UK surely? Which is what would have real...Více recenzí pro tento výrobek (28)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?