Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Roco Clothing Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/roco-clothing | Feefo

Zobrazení všech 14,150 recenzí

Timothy Taylor

4 months ago

Datum nákupu: 12/01/2024

Co říká Timothy Taylor o Roco Clothing:

Appalling service. If you need to return something, it will take months to get a refund. Avoid shopping with this company.

Charlotte

Roco Clothing

4 months ago

We are sorry to hear that you have had a delay! It may be that there was a technical error either on our side or your payment provider's side so we do apologise if this is the case! For future reference, our customer service team are here to help and you can get in touch via email - help@rococlothing.co.uk

Recenze produktu

Shocking customer service. It took about 2 months to get a refund.

Charlotte

Roco Clothing

4 months ago

Amy Stead

4 months ago

Datum nákupu: 03/04/2024

Co říká Amy Stead o Roco Clothing:

Great service and arrived quickly

Recenze produktu

Důvěryhodný zákazník

4 months ago

Datum nákupu: 03/04/2024

Sending the items out to me was speedy and packaging was good, however I'm still waiting for my refund as needed to send the suit back

Charlotte

Roco Clothing

4 months ago

We have had a look and your return has been processed and your refund issued. You can see our returns processing times here - https://www.rococlothing.co.uk/help/#returns And if you ever have any questions or need assistance our customer service team are here to help and can be reached via email - help@rococlothing.co.uk

Recenze produktu

catherine Saunders

Bristol

4 months ago

Datum nákupu: 03/04/2024

Co říká catherine Saunders o Roco Clothing:

Order was so fast

Recenze produktu

Důvěryhodný zákazník

4 months ago

Datum nákupu: 03/04/2024

Good

Recenze produktu

Linzi

Grasmere

4 months ago

Datum nákupu: 02/04/2024

Co říká Linzi o Roco Clothing:

Fast delivery, beautifully packaged and no issues.

Recenze produktu

Důvěryhodný zákazník

4 months ago

Datum nákupu: 02/04/2024

Awaiting my refund as I had to return item due to sizing

Charlotte

Roco Clothing

4 months ago

We are very sorry for the delay, we can see that your return has been processed and your refund has been issued now.

Recenze produktu

It was good quality suit and a nice colour however it was way to big sizing was much bigger than expected

Charlotte

Roco Clothing

4 months ago

We are sorry that you have had an issue with the sizing! We do have size charts available on the website for each item so we advise using them to get the best size the first time. We know it can be tough to get the perfect size so our customer service team are here to help and you can reach them via email - help@rococlothing.co.uk

Y.Scott

Scotland

5 months ago

Datum nákupu: 23/03/2024

Co říká Y.Scott o Roco Clothing:

It was great service from the online marketplace experience to the ease of return that is offered.

Recenze produktu

It looked like a well tailored pant. Sadly, the size 9 ordered did not fit my 8year old who, I dare say, might be slightly taller and rounder in the bum and belly dept. Had to return as there was no m

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Charlotte

Roco Clothing

5 months ago

We are sorry that you had an issue with the sizing! If you need any help finding an alternative or with anything at all please do let us know - help@rococlothing.co.uk

Leeanne Marshall

Airdrie

5 months ago

Datum nákupu: 01/04/2024

Co říká Leeanne Marshall o Roco Clothing:

Fab quality and excellent fit. Ny boy loves the suit

Maddie

Roco Clothing

4 months ago

Thank you for your lovely feedback! We're glad you were happy with your order

Recenze produktu

Rebecca

Ireland

5 months ago

Datum nákupu: 13/03/2024

Co říká Rebecca o Roco Clothing:

Excellent customer service, very quick to answer enquired. Posting dress very quickly and in great condition/ packaging.

Maddie

Roco Clothing

4 months ago

Thank you for your feedback! We're glad you had a positive experience with us at Roco Clothing!

Recenze produktu

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O Roco Clothing

The UK’s number 1 specialist in children’s formal wear, Roco carries a huge range of boys suits, girls dresses, shoes & accessories for all special occasions. We appreciate all of our customers and love to make their big day even more special.

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0161 2733773

Unit 7-8 Maple Industrial Estate, Bennett Street, Ardwick, Manchester, Lancashire, M12 5AQ, United Kingdom

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Roco Clothing

Baby girls white gown - RosalineShocking customer service. It took about 2 months to get a refund.Více recenzí pro tento výrobek (12)Prohlédnout si stránku výrobku

Boys navy suit - MonacoThe suit is really lovely and fitted my 3 year old boy perfectly! Had lots of comments on how smart he looked! Would definitely reccomend....Více recenzí pro tento výrobek (582)Prohlédnout si stránku výrobku

Roco boys grey suit - Modern FitThe material was more shiny than I wanted. I found the jacket was too long for my average height age 12 sonVíce recenzí pro tento výrobek (57)Prohlédnout si stránku výrobku

Boys grey slim fit suit - PhilipGreat suit grandson love it good value for moneyVíce recenzí pro tento výrobek (133)Prohlédnout si stránku výrobku

Girls grey party dress - HarperVery beautiful. My daughter loved it. She looked very classy.Více recenzí pro tento výrobek (11)Prohlédnout si stránku výrobku

Girls white top & blush tutu skirt set - FrancesCan't believe the quality of this set for the price! Arrived so beautifully packaged in a suit bag on a hanger, within just a couple of days and fits ...Více recenzí pro tento výrobek (45)Prohlédnout si stránku výrobku

Roco boys blue suit - Modern FitIt was good quality suit and a nice colour however it was way to big sizing was much bigger than expectedVíce recenzí pro tento výrobek (182)Prohlédnout si stránku výrobku

Mini Maya girls sage party dress - MoniqueBought for my 11 year old wanna-be-tomboy to wear to a wedding event. She felt pretty and comfy in the dress.Více recenzí pro tento výrobek (1)Prohlédnout si stránku výrobku

Black striped skinny trousersIt looked like a well tailored pant. Sadly, the size 9 ordered did not fit my 8year old who, I dare say, might be slightly taller and rounder in the b...Více recenzí pro tento výrobek (4)Prohlédnout si stránku výrobku

Boys grey suit - with a choice of 12 cravat and hanky colours - PhilipVíce recenzí pro tento výrobek (50)Prohlédnout si stránku výrobku

Girls blue party dress - AlicePurchased for my daughters confirmation. An amazing dress. Well made, perfectly lined. Colour is gorgeous and comes with a matching scrunching. This i...Více recenzí pro tento výrobek (10)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?