Sorry to hear your delivery has not arrived yet, typically we would have expected it to arrive in Portugal by now. However, we do ask for international customers to be prepared to wait 28 days. Although it should never take this long, sadly sometimes it does. If it has not arrived in this time please contact sales@rugbystore.co.uk, and we'll do our best to help with the problem.
Again, apologies your parcel is taking longer than expected.
Regards,
Rory Nicolson
rory@rugbystore.co.uk