Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Sunsail Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/sunsail-us | Feefo

Zobrazení všech 416 recenzí

Samy Khoury

5 years ago

Datum nákupu: 26/07/2018

Co říká Samy Khoury o Sunsail:

The service was excellent, I had always chartered from the Moorings, this is my first with Sunsail, very satisfied, I only had 3 fenders on the boat and I think that 5 would be more adequate, in raisi

...

Přečíst vše

Recenze produktu

Maria Gingerich

5 years ago

Datum nákupu: 28/01/2019

Co říká Maria Gingerich o Sunsail:

Service on the dock was great. We could have used one more email before we traveled to let us know more about how the boat was outfitted and more about what to expect. We ended up with a broken genera

...

Přečíst vše

Jody

Sunsail

5 years ago

Hello, Thank you for taking time to review your charter experience with Sunsail. We appreciate your feedback about our service and opportunity areas. Our apologies that you didn't have all of your questions answered prior to departure. Your Vacation Planner has all of the details and we apologize you didn't have the communication that would have enhanced your experience with us during your pre planning. Kind regards, Sunsail USA

Recenze produktu

Generator broken on 1st boat. replaced but put us back a half day and we didn't get a mooring at Manchioneel Bay and had to move on to Virgin Gorda and anchor on our 1st night.

Yacht Maintenance : Vynikající

Boat Cleanliness : Výjimečná

Snorkelling equipment : Výjimečná

Jody

Sunsail

5 years ago

We apologize you had a maintenance issue on your first boat. Thank you for accommodating us in order to swap out your boat, we were pleased to be able to do that for you. We hope that your vacation experience was excellent following your boat swap!

Craig Devine

5 years ago

Datum nákupu: 31/01/2019

Co říká Craig Devine o Sunsail:

The only negative at all was that no one came for a post-trip review of the boat and our experiences.

Jody

Sunsail

5 years ago

Thank you for sharing this great review about your Sunsail charter experience. We are happy that you had a great experience, minus your post trip review opportunity. We will share this with the base staff, as a port charter review should be executed with exceptions as travel arrangements deem necessary. Those type of exceptions are typically arranged during your welcome. We hope to see you again and look forward to an opportunity to serve you again. Kind regards, Sunsail USA

Recenze produktu

Joseph Spinnato

5 years ago

Datum nákupu: 08/07/2018

Co říká Joseph Spinnato o Sunsail:

This was my fourth charter. Two specific issues occurred with our service. First, the briefing was woefully deficient for not alerting me to the situation with mooring ball. There was NO mention of th

...

Přečíst vše

Recenze produktu

Kevin Swint

5 years ago

Datum nákupu: 26/01/2019

Co říká Kevin Swint o Sunsail:

Overall was quite good and I would use Sunsail again. I thought the troubleshooting support by phone was a bit lacking, the supplied linens were lacking, and the boat could have been a bit cleaner. Al

...

Přečíst vše

Recenze produktu

Rex Crawford

5 years ago

Datum nákupu: 28/10/2018

Co říká Rex Crawford o Sunsail:

We had some issues with batteries, dinghy engine and boat hook...They reacted very well

Recenze produktu

Eric Brother

5 years ago

Datum nákupu: 10/02/2018

Co říká Eric Brother o Sunsail:

I consistently use Sunsail, this trip had some good and some bad, but overall good experience. Had one issue with the engines, mechanics came out fixed the problem and were very helpful. Base team was

...

Přečíst vše

Recenze produktu

Lukas Wojtaszek

5 years ago

Datum nákupu: 26/11/2018

Nahraná média

7th bareboat charter was fantastic & already planning the 8th! Go, Sunsail!

Zobrazit všechna média (1)

Co říká Lukas Wojtaszek o Sunsail:

Sunsail made sure I had a great bareboat charter. We chartered a Sunsail 404 catamaran and she was ready when we arrived at the marina. I would highly recommend Sunsail and all their bases across al

...

Přečíst vše

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 09/10/2018

The chart briefing and walkthrough were thorough, the boat was in great condition and the check out was a breeze. I had no trouble along the way getting everything sorted out.

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 18/12/2018

Check in and checkout were quick and easy. Nice and efficient staff

Recenze produktu

Neobdržel/a jste pozvánku k recenzi?

O Sunsail

We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.

Přečíst vše

+1 800-230-7401

93 N Park Pl Blvd,, Clearwater, Florida, FL 33759, United States

Zobrazit všechna média (41)

Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Sunsail

TortolaVíce recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 404 - 4 cabinVíce recenzí pro tento výrobek (35)Prohlédnout si stránku výrobku

TortolaBeautiful island. We explored Brewer's Bay on the north side. It's a charming anchorage with beautiful cormorants diving for fish. Very quiet....Více recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 454 - 4 cabinGenerator broken on 1st boat. replaced but put us back a half day and we didn't get a mooring at Manchioneel Bay and had to move on to Virgin Gorda an...Více recenzí pro tento výrobek (37)Prohlédnout si stránku výrobku

TortolaVíce recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 454 - 4 cabinThe boat was great. At the end of our trip, had there been a post trip meeting, I would have pointed out the following: 1) broken part on power winch...Více recenzí pro tento výrobek (37)Prohlédnout si stránku výrobku

TortolaSee prior comments. Nothing much more to say.Více recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 41 - 3 cabinSee prior comments. Nothing more to say.Více recenzí pro tento výrobek (20)Prohlédnout si stránku výrobku

TortolaTortola is still recovering from Irma. The foliage on the islands was devastated, as were the reefs (assuming they were healthy before). More informat...Více recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 404 - 4 cabinThe boat was perfect for our family of 5. We had a couple of troubleshooting issues which could have been more easily resolved with better phone suppo...Více recenzí pro tento výrobek (35)Prohlédnout si stránku výrobku

TortolaWhen we would call for service which we did 3-4 times, there was very little communication about the actions being taken to meet our needs. A phone ca...Více recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 41 - 3 cabinBoat was in good condition but the ability to maximize sail shape was hampered by the removal of the traveler on the main. Need traveler to shape sai...Více recenzí pro tento výrobek (20)Prohlédnout si stránku výrobku

TortolaVíce recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 444 - 4 cabinBut is a bit aged but performed well!Více recenzí pro tento výrobek (49)Prohlédnout si stránku výrobku

ThailandThailand has some of the most amazing scenery in the world! The Sunsail base in Phuket is right in the center of it all. It's close to all the popul...Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

Sunsail 404 - 4 cabinThe boat was great except for the air conditioning. The AC kept going off with an HP error every night and multiple times a night. I had to wake up ...Více recenzí pro tento výrobek (35)Prohlédnout si stránku výrobku

TortolaTortola was a pretty well-organized port. There are still some repairs and work needing to be done from the hurricane though. This will be a 5 star op...Více recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 38 - 2 cabinGreat boat, everything worked as expected.Více recenzí pro tento výrobek (11)Prohlédnout si stránku výrobku

Raiatea, French PolynesiaGreat destination nice biewsVíce recenzí pro tento výrobek (6)Prohlédnout si stránku výrobku

Sunsail 444 - 4 cabinWell maintained fantastic fordeckVíce recenzí pro tento výrobek (49)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?