Jak se shromažďují recenze na Feefo?

Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.

Kdo může zanechat recenzi na Feefo?

Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.

Jak ověřujeme recenze?

Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.

Jak se vypořádáváme s falešnými recenzemi?

Feefo brání lidem v zanechávání falešných recenzí, protože k poskytování zpětné vazby zveme pouze ověřené kupující.

Sunsail Recenze | Hodnocení zákaznického servisu pro https://www.feefo.com/reviews/sunsail-us | Feefo

Zobrazení všech 416 recenzí

Mike McNamee

Vancouver

5 years ago

Datum nákupu: 30/07/2018

Co říká Mike McNamee o Sunsail:

We have rented many times with Sunsail. This was our second time renting in Tortola. The staff are lovely!! We were very happy with our boat ⛵️. See you again!! 😎

Jody

Sunsail

5 years ago

Thank you for your 5 star review on your Sunsail BVI charter experience! We appreciate your comments about our BVI base staff and your charter boat.

It will be a pleasure to welcome you back for your next BVI charter vacation!

Kind regards,

Sunsail USA

Recenze produktu

Marilynn Kaplan

5 years ago

Datum nákupu: 11/08/2018

Co říká Marilynn Kaplan o Sunsail:

Our boat was in great condition. The staff was friendly and helpful. The chart briefing and boat briefing were excellent.

Jody

Sunsail

5 years ago

Thank you, Marilynn, for choosing Sunsail and for your 5 star review of your charter experience. We would love to have the opportunity to welcome you back to one of our charter destinations again in the future!

Kind regards,

Sunsail USA

Recenze produktu

Don Stein

5 years ago

Datum nákupu: 16/01/2019

Co říká Don Stein o Sunsail:

This was our 2nd time with the moorings. We were switched to Sunsail and all our questions were answered when we called. The boat was new and the briefing was very complete. If something was missing i

...

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Jody

Sunsail

5 years ago

Thank you for your 5 star review of your Sunsail charter vacation. We love hearing that your BVI charter experience was a great experience for your and your guests!

We will share the positive feedback with our BVI base team and our vacation planners. Delivering exceptional sailing vacations is our goal, they will be happy to hear your kind words.

We look forward to welcoming your sons, and perhaps you as well, back to the beautiful BVI once again. It truly is paradise. See you next time!

Kind regards,

Sunsail USA

Recenze produktu

Charles Bernard

5 years ago

Datum nákupu: 01/04/2019

Co říká Charles Bernard o Sunsail:

Great client service. Easy to reach. Answer questions clearly.

Jody

Sunsail

5 years ago

Thank you very much for your comments about your experience with Sunsail. It is our pleasure to serve our guests and we are pleased to have the opportunity to serve you!

Kind regards, Sunsail USA

Recenze produktu

Marcelo Coggan

Montevideo

5 years ago

Datum nákupu: 18/10/2018

Co říká Marcelo Coggan o Sunsail:

Fue mi primera experiencia con la compañía. Tanto el velero como la flotilla 5 estrellas.

Jody

Sunsail

5 years ago

Gracias por su comentario. Lo esperamos pronto en su próximo alquiler de yate con Sunsail. Saludos

Recenze produktu

Marilynn Kaplan

5 years ago

Datum nákupu: 11/08/2018

Co říká Marilynn Kaplan o Sunsail:

Excellent chart briefing. Excellent boat briefing. Boat in excellent condition - NO problems.

Jody

Sunsail

5 years ago

Hello and thank you so much for sharing your 5 star Sunsail review! We are so pleased your charter vacation in the Abacos was amazing! We appreciate your thoughts and for choosing Sunsail for your sailing experience.

We hope to welcome you back in the islands again!

Kind regards,

Sunsail USA

Recenze produktu

Důvěryhodný zákazník

5 years ago

Datum nákupu: 18/12/2018

I would recommend SunSail! The boat was nice and the company is great to deal with. We had a couple of challenges our first day out and SunSail staff were very helpful and friendly. Only complaint

...

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Jody

Sunsail

5 years ago

Thank you for your recommendation following your Sunsail charter vacation. We appreciate your feedback and compliments regarding our base staff. Thank you also for the feedback on the chart plotter, this is good information for us to share with the technicians on site.

We hope to welcome you back to the islands again soon!

Kind regards,

Sunsail USA

Recenze produktu

Michael Nelson

Quogue

5 years ago

Datum nákupu: 31/08/2018

Co říká Michael Nelson o Sunsail:

We chartered our boat out of St.Lucia. The booking agents were very friendly and helpful. The office and dock staff in St Lucia were very friendly as well, however it took my guests some time to get

...

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Jody

Sunsail

5 years ago

Hi Michael,

Thank you for your comments about your St. Lucia vacation experience with Sunsail. We appreciate your feedback about our helpful vacation planners and friendly base staff and hope you had a great time.

And thank you for your patience regarding your boat readiness. We apologize for the inconvenience of a delayed departure from the base to complete the repair before sending you out on your sailing adventure. If you have not done so already, you can reach out to our customer care team at Customer.Care@thlmarine.com concerning the repair and departure time.

Thank you for choosing Sunsail, we hope to have the opportunity to welcome you back to one of our bases for your next sailing adventure.

Kind regards,

Sunsail USA

Recenze produktu

Charles Zizzo

Burlington, Ontario, Canada

5 years ago

Datum nákupu: 19/04/2018

Co říká Charles Zizzo o Sunsail:

There was a miscommunication between Sunsail and the Marina Hotel and as a result our prepaid room was not available on our arrival. But Sunsail after a few hour got us onto a 46 ft. catamaran to slee

...

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Jody

Sunsail

5 years ago

Thank you for sharing this great review about your Sunsail BVI charter experience, Charles. We are happy to hear about your experience and we appreciate your compliments about our base team and your Skipper, Dunbar. We strive to create incredible sailing vacations and it sounds like you and your sons had just that! It is a pleasure to have you as our guest and we look forward to welcoming you back for another Sunsail charter vacation in the British Virgin Islands soon!

Recenze produktu

John Neill

5 years ago

Datum nákupu: 25/01/2018

Co říká John Neill o Sunsail:

Four hours late leaving despite paying over $700 for early departure. Promised to get back to us. Never heard from them. Several things did not work on boat, toilet loose, doors not latching etc

Jody

Sunsail

5 years ago

Thank you for sharing your feedback with us, Mr. Neill. We apologize for your less than perfect experience. If you have not yet contacted our Customer Care Department, we invite you to do so at Customer.care@thlmarine.com so we can look into the matter for you.

Recenze produktu

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O Sunsail

We offer 25 sensational sailing destinations around the world. Whether you’re interested in a chartered yacht, a social flotilla or just relaxing while a skipper takes the helm, we have the perfect sailing escape for you. From the Caribbean to Southeast Asia, the Mediterranean to the Seychelles, get inspired with our worldwide sailing destinations.

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+1 800-230-7401

93 N Park Pl Blvd,, Clearwater, Florida, FL 33759, United States

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Feefo Trusted Service Awards

Naše nezávislá ocenění oceňují nejlepší značky v oblasti služeb zákazníkům. O vítězích se rozhoduje na základě hodnocení, které obdrží od svých zákazníků.

Co jsou ocenění Trusted Service Awards

Proč věřit recenzím Feefo?

Další informace o společnosti Feefo

Recenze společnosti Sunsail

TortolaVíce recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 38 - 2 cabinVíce recenzí pro tento výrobek (11)Prohlédnout si stránku výrobku

BahamasWe loved the islands, beaches, restaurants, friendly people, good snorkeling, and wished we could have stayed longer.Více recenzí pro tento výrobek (15)Prohlédnout si stránku výrobku

Sunsail 404 - 4 cabinGood layout with all equipment in excellent condition. We wish we had been given a larger dinghy as we had 8 people to shuttle around....Více recenzí pro tento výrobek (35)Prohlédnout si stránku výrobku

TortolaVíce recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 41 - 3 cabinVíce recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

Tortolagreat support before leaving including good chart and boat briefings.Více recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 41 - 3 cabinBoat was in great condition to sail. Boat was also clean and included charts and touristic information.Více recenzí pro tento výrobek (5)Prohlédnout si stránku výrobku

TortolaTanto la compra como modificación que hice a la misma fueron muy faciles.Více recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 41 - 3 cabinVíce recenzí pro tento výrobek (20)Prohlédnout si stránku výrobku

BahamasGood sailing conditions most of the time. Good snorkeling in some areas. Beautiful beaches. Warm water. Friendly, helpful people. Nice beach restauran...Více recenzí pro tento výrobek (15)Prohlédnout si stránku výrobku

Sunsail 444 - 4 cabin444 CAT was roomy and comfortable for 8 people. Loved having an interior, front, and rear salons. All 4 heads worked well. Refrig and freezer worked w...Více recenzí pro tento výrobek (49)Prohlédnout si stránku výrobku

AntiguaThe people on the team were very helpful and friendly. There were only a couple of times when there seemed to be some miscommunication between staff...Více recenzí pro tento výrobek (7)Prohlédnout si stránku výrobku

Sunsail 41 - 3 cabinVery clean and well equipped.Více recenzí pro tento výrobek (20)Prohlédnout si stránku výrobku

St LuciaSt. Lucia is a Beautiful place. Everyone we met was very friendly and helpful. The boat boys can be a little annoying and intimidating, and having t...Více recenzí pro tento výrobek (11)Prohlédnout si stránku výrobku

Sunsail 454 - 4 cabinThe Sunsail 454 is a beautiful boat. The comfort, layout, and ease of sail makes its a great charter boat. Our boat had electric winches, making it ea...Více recenzí pro tento výrobek (37)Prohlédnout si stránku výrobku

TortolaThe BVI’s is clearly one of the top sailing destinations in the world and Sunsail has always come through for me on all my charters with them....Více recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 404 - 4 cabinWe were upgraded from the 404 to a 46 ft catamaran. The yacht was outstanding and the beds were so very comfortable.Více recenzí pro tento výrobek (35)Prohlédnout si stránku výrobku

TortolaVíce recenzí pro tento výrobek (171)Prohlédnout si stránku výrobku

Sunsail 404 - 4 cabinBoat not ready, several issues.Více recenzí pro tento výrobek (35)Prohlédnout si stránku výrobku

Jak se shromažďují recenze na Feefo?

Kdo může zanechat recenzi na Feefo?

Jak ověřujeme recenze?

Jak se vypořádáváme s falešnými recenzemi?