Super friendly and fast at responding to calls and emails. However when they say a vehicle is in stock do bear in mind that in stock means it’s only or order from another country and it’s not actually
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Abby
Xcite Car Leasing
12 months ago
Hi Marc, We rely on customer feedback to help us improve and are grateful for you taking the time to provide us with an honest review. I'm sorry that you were advised the car you've ordered was in stock when it was still on its way to the UK. We will sometimes show a car as in stock or nearly in stock when it is in transport as we know it will take roughly the same amount of time to arrive in the UK as it does for the finance documents to be signed and the cooling off period to expire. I understand this can cause some confusion and we will look to make sure this is clearer to customers in the future.
The team will regularly get updates on your car as it progresses and will let you know these and we'll look to get your car delivered to you as soon as we can.
These guys make the process so simple and quick to provide all you need to know.
Abby
Xcite Car Leasing
12 months ago
Hi Paul, Thanks for taking the time to leave us a review! We love to hear what our customers have to say and it's great to know that you found the experience so straightforward 😊
The service and attention I received from Sharon was brilliant right from the start. She replied promptly to all my queries and explained everything clearly - I’d never leased before. The whole proces
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Abby
Xcite Car Leasing
12 months ago
Hi, Thanks for the feedback - we're really happy to hear how easy Sharon was able to make your first leasing experience and I know the rest of the team will make sure the next steps are just as smooth for you 😊
1st class service again, I have used them before and on both occasions I have had excellent customer service. My car lease deal was very competitive and I'm looking forward to getting my new vehicle
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Abby
Xcite Car Leasing
1 year ago
Hello, Thanks for taking the time to leave us a great review! We're always happy to hear from a returning customer and I know the team will make getting your new lease car as smooth as possible 😊
Xcite Car Leasing is one of the leading leasing brokers in the UK, providing personal users and businesses with their BRAND NEW cars all over the UK.
We simplify the process so you can stay focused on the important bits, like your new shiny car.
Zpětnou vazbu shromažďujeme nezávisle jménem společností, které s námi spolupracují. Naše platforma oslovuje pouze ověřené kupující, takže si můžete být jisti, že čtete recenze od skutečných zákazníků.
Recenzi na Feefo mohou zanechat pouze zákazníci s dokladem o nákupu. Zajišťujeme to tím, že kupující oslovujeme okamžitě po transakci.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Ověřujeme, zda recenze pocházejí od skutečných zákazníků, a to tak, že je přiřazujeme k prodeji nebo transakci. Lidé jsou vyzváni, aby zanechali recenzi, až po nákupu v daném podniku.
Xcite Car Leasing is one of the leading leasing brokers in the UK, providing personal users and businesses with their BRAND NEW cars all over the UK.
We simplify the process so you can stay focused on the important bits, like your new shiny car.