How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Planet Rail Adolygiadau

http://www.planetrail.co.uk/

Rated

Exceptional

Service

Product

ratings over the past year

Arddangos pob 861 adolygiad

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 16/08/2016

Planet Rail are responsive to your holiday requirements, their booking arrangements are efficient and timely information is provided re tickets etc

Product reviews

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 14/01/2016

Everyone we spoke to at Planet Rail were very helpful and informative. Every little detail was well planned enabling us to relax and have a wonderful holiday.

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 27/08/2015

Brilliant service with excellent communications throughout

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 12/01/2016

Guy and all personnel we spoke to on the phone were extremely helpful and polite. They went out of their way to be assuring and they delivered everything they promised and on time. We are looking forw

...

Read all

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 25/02/2016

Very efficient and helpful. Cant fault service at all . All tickets and information sent all correct.

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 25/04/2016

excellent service and help, we were caught up in the French rail strike, the phone calls and text messages were of great assistance. Excellent stopover hotel at Lille. Really enjoyed our holiday.

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 03/09/2015

Very helpful in finding us the hotels and rooms of our choice, a well organised holiday, excellent service throughout.

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 26/05/2016

Everything has worked out excellently so far, but I'll know better of course once the actual holiday begins.

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 05/11/2015

You provided us with exactly what we asked for. Instructions are very clear. Really excellent service.

Cwsmer Dibynadwy

8 years ago

Dyddiad y pryniant: 02/02/2016

Very efficient and knowledgeable. Incredibly flexible so you really can have a tailor-made trip. I've used Planet Rail for 5 years for various trips but to the Verona opera repeatedly. The hotels are

...

Read all

Cwsmer Dibynadwy

8 years ago

Excellent

Not received a review invite?

Am Planet Rail

Planet Rail specialises in tailor-made First Class rail holidays to Europe and beyond. Perfect holidays are as much about the enchanting journey as the enticing destination that awaits you. We are an independent, family-run business with a responsible approach to travel and a belief in providing the more personal and professional service you deserve. In other words we are committed to doing our very best to tailor-make your train holiday.

Read all

01347 825292

The Hawk Creative Business Park, Hawkhills, Easingwold, North Yorkshire, YO61 3FE, United Kingdom