Hi Miguel, we’re sorry to hear about your experience with local charges. As stated on our Delivery and Returns page, we unfortunately have no control over local taxes and import duties which may have to be paid on receipt of goods.
However, we do have distributors in most European countries, which may negate the need to pay taxes and customs charges in the future. If you require any of our products again, please feel free to get in touch to ask for your nearest distributor and we’ll be more than happy to help.