Bella Baby Adolygiadau

Thank you for your feedback and we are sorry that you feel this way about your experience with Bella Baby. We are truly committed to our customers happiness and we take feedback like this very seriously, therefore I know that our Dundrum Store Manager was in touch with you since. I know that she went through the pricing on your receipt and explained that the monitor you got was more expensive than the original one you wanted and that’s why there was a price difference of the €20. We also are sorry to hear that our discount on the receipt was confusing for you. Once again we want to apologise for all the inconvenience caused and we would like to assure you that Bella Baby truly care about all of our customers and did not in any way want to make your experience with us an unpleasant one. I hope you can consider coming back to us so that we can prove to you that Bella Baby is all about making your experience a happy and memorable one.

Many thanks for your feedback. I am very happy to hear you were delighted with the service in store however I would like to say in relation to your delivery that this is not the norm. I can assure you all orders should be packaged as privacy and discretion is paramount here in Bella Baby. In your case, this has not happen and I would like to sincerely apologise for the inconvenience caused. I wish you the very best with the remainder of your pregnancy and if we can be of any further assistance please let us know.

Great Michelle, enjoy wearing it!

Thank you!

Thank you for taking the time to email us with your feedback. I would like to sincerely apologise for the misunderstanding. The Buffalo Limited Edition does not come with a changing bag although there is one available to purchase separately. This is possibly where the confusion arose. We appreciate your valued custom and please do not hesitate to contact us if there is anything else we can do to help.