Articulated, Enthusiastic, knowledgeable and very professional. Gave excellent product knowledge and made me feel welcome. Pagaged the products well and thanked me for the custom, A☆
Product reviews
Bought two Perfectly crafted children's bracelets for twin girls as thought it would be a beautiful gift representing a touch of Wales. The products showed a high level of craftsmanship and design
0
Rhannwch
AA
Amanda Abbott
Northampton
2 days ago
Dyddiad y pryniant: 09/09/2024
What Amanda Abbott said about Clogau:
I find the Clogau checkout so simple to use, it shows your product in detail and when you can expect to receive it. It also gives you options to receive an email when the piece is out of stock, so I c
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Product reviews
Perfect for all of my Clogau necklace's when i want to wear them over thick knits in the winter, so they can still be seen 🌻
In love with my new bracelet, its a mix of times less style and elegance. Looking forward to wearing it on my next girls night out 🥰
0
Rhannwch
Cwsmer Dibynadwy
2 days ago
Dyddiad y pryniant: 09/09/2024
Very good service and fast delivery.
Product reviews
Purchased for my fur baby to clip on her harness. Looks so beautiful.
0
Rhannwch
DP
Daniel Pritchard
Bala
2 days ago
Dyddiad y pryniant: 02/09/2024
Product reviews
0
Rhannwch
PO
Patricia Oakes
Leicester
2 days ago
Dyddiad y pryniant: 09/09/2024
Product reviews
I love it
0
Rhannwch
Cwsmer Dibynadwy
2 days ago
Dyddiad y pryniant: 09/09/2024
A very good service, easy to use.
Nothing more to say.
Product reviews
A beautiful pendant, simple but so elegant.
An anniversary present from my husband.
0
Rhannwch
Cwsmer Dibynadwy
3 days ago
Dyddiad y pryniant: 29/08/2024
Quick and easy.
Product reviews
Beautiful. Dainty earrings
Beautiful, delicate bracelet. Perfect as a gift for my daughter
0
Rhannwch
Cwsmer Dibynadwy
3 days ago
Dyddiad y pryniant: 30/08/2024
Very poor
Product reviews
Went back to the shop where I bought it from to have some links removed they told
Me at the shop that it had to be sent away to have the links removed which will take up to two to 5 weeks. As this wa
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Clogau Customer Services
Clogau
2 days ago
Thank you for sending this information over to us, we will ensure this is raised internally with the store teams as this information provided is incorrect.
We're so sorry to hear you were disappointed that the links are unable to be removed in store. If links are required to be removed we do ask that the watch is returned to us at our Head Office for the alternation to be carried out. This is to ensure that the links are removed properly and by our skilled Clogau approved specialists. Please rest assured that this process takes a maximum of 14 days to be completed during our very busiest periods but is usually complete within a week.
If you wish to have the links removed elsewhere this is a personal choice but the warranty on our items does not cover work carried out by a third party so if anything was to go wrong or the watch damaged in the process the warranty would be void for us to correct this for you.
We do take all feedback on board to improve our services where possible and will look at the possibilities of upskilling our in store sales teams.
Thank you again, for bringing this to our attention and please accept our apologies for the disappointment caused.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.