Lovely helpful assistants, very knowledgable about the jewellery. The jewellery is as always good quality and very different to anything else.
0
Rhannwch
TW
Tracy Webber
Wrexham
1 month ago
Dyddiad y pryniant: 22/08/2024
What Tracy Webber said about Clogau:
Service was excellent staff was very helpful and would recommend them
Product reviews
Staff was very helpful and would recommend this store every time
Lovely finish to my purchase
0
Rhannwch
Cwsmer Dibynadwy
1 month ago
Dyddiad y pryniant: 20/08/2024
Too pushy
Clogau Customer Services
Clogau
29 days ago
Thank you for providing us with some feedback on your recent experience in our Bridgend store. We do apologise if our team were over enthusiastic in their approach and understand that this may have made you feel uncomfortable during your interaction with us. Please accept our heartfelt apologies for this.
We are actively reviewing our sales processes as we wish all of our customers to receive a wonderful experience in store. Please rest assured that we are committed to maintaining the highest standards of professionalism and customer service.
Once again, please accept our apologies for any inconvenience you experienced and appreciate your patience and understanding.
Product reviews
disappointed with amount of gold, could not see properly in the shop lights. Would not buy again!!
Clogau Customer Services
Clogau
29 days ago
Thank you for your feedback on our Royal Roses Bangle, we will certainly pass this feedback on, regarding our in store lighting to our store experience team.
We do have a 30 day no quibble return policy if you are unhappy with your purchase, as long as the bangle is in an unworn condition you can return this to us within the 30 for a full refund or exchange for another item instore.
0
Rhannwch
Cwsmer Dibynadwy
1 month ago
Dyddiad y pryniant: 31/07/2024
Excellent service.
I had a query on the purchase , as i had bought the wring size. I emailed the customer services, and had a reply within the hour.
Product reviews
SIMPLE CLASSIC GOLD BAND. EXCELLENT QUALITY. BOUGHT AS GOLDEN WEDDING ANNIVERARY GIFT.
0
Rhannwch
AB
Angela Bush
Cardiff
1 month ago
Dyddiad y pryniant: 21/08/2024
What Angela Bush said about Clogau:
Katie was lovely she was so helpful and understood what I wanted
Product reviews
Lovely packaging
Lovely experience staff wonderful, wanted a reasonable priced ring in replacement of my engagement ring that no longer fits
0
Rhannwch
Cwsmer Dibynadwy
1 month ago
Dyddiad y pryniant: 31/07/2024
It came sooner than they said.
Product reviews
I bought it for my daughter’s 30th birthday present. She was very pleased with it. I thought it was good value.
0
Rhannwch
DE
Dora Evans
Maesteg
1 month ago
Dyddiad y pryniant: 21/08/2024
What Dora Evans said about Clogau:
I wasn’t bombarded by the sales assistant but they were happy to help and gave all the additional information about warranty, the 12 months extended warranty and the rest of the collection
Product reviews
Beautiful purchase, great discount and wonderful customer service
Beautifully presented with gift receipt, warranty information and larger bag given to accommodate for other gifts
0
Rhannwch
Cwsmer Dibynadwy
1 month ago
Dyddiad y pryniant: 21/08/2024
Excellent service, felt very high end
Product reviews
Absolutely stunning so delicate but not fragile!! Worth every penny
0
Rhannwch
CL
Carol Lovell
Rochester, New York
1 month ago
Dyddiad y pryniant: 31/07/2024
What Carol Lovell said about Clogau:
Service was great even sending it to the US.
Product reviews
Beautiful ring and perfect fit. I love Clogau and have quite a few pieces. Picture on website looked slightly different than the ring but I love the ring
0
Rhannwch
AR
Amanda Ryan
Merthyr Tydfil area
1 month ago
Dyddiad y pryniant: 11/08/2024
Product reviews
A lovely way too remember your pelovbeloveved pets
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.