A very good service, easy to use.
Nothing more to say.
Product reviews
A beautiful pendant, simple but so elegant.
An anniversary present from my husband.
0
Rhannwch
Cwsmer Dibynadwy
3 days ago
Dyddiad y pryniant: 29/08/2024
Quick and easy.
Product reviews
Beautiful. Dainty earrings
Beautiful, delicate bracelet. Perfect as a gift for my daughter
0
Rhannwch
Cwsmer Dibynadwy
3 days ago
Dyddiad y pryniant: 30/08/2024
Very poor
Product reviews
Went back to the shop where I bought it from to have some links removed they told
Me at the shop that it had to be sent away to have the links removed which will take up to two to 5 weeks. As this wa
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Clogau Customer Services
Clogau
2 days ago
Thank you for sending this information over to us, we will ensure this is raised internally with the store teams as this information provided is incorrect.
We're so sorry to hear you were disappointed that the links are unable to be removed in store. If links are required to be removed we do ask that the watch is returned to us at our Head Office for the alternation to be carried out. This is to ensure that the links are removed properly and by our skilled Clogau approved specialists. Please rest assured that this process takes a maximum of 14 days to be completed during our very busiest periods but is usually complete within a week.
If you wish to have the links removed elsewhere this is a personal choice but the warranty on our items does not cover work carried out by a third party so if anything was to go wrong or the watch damaged in the process the warranty would be void for us to correct this for you.
We do take all feedback on board to improve our services where possible and will look at the possibilities of upskilling our in store sales teams.
Thank you again, for bringing this to our attention and please accept our apologies for the disappointment caused.
Very poor after sales
0
Rhannwch
BD
Beryl Davies
Gwersyllt
3 days ago
Dyddiad y pryniant: 14/09/2024
Product reviews
Excellent servies from the staff in the Wrexham store
0
Rhannwch
Cwsmer Dibynadwy
3 days ago
Dyddiad y pryniant: 31/08/2024
The Staff where help.
Product reviews
ONE OF THE REALLY NICE MY WIFE . LOVES AS IT IS A 60th BIRTHDAY FOR HER , REALLY HAPPY .
It was wrapped up in a good way .
0
Rhannwch
Cwsmer Dibynadwy
3 days ago
Dyddiad y pryniant: 15/09/2024
Brilliant, very helpful. I went in for another item that had gone and the gentleman was so helpful. Bought lots of clogau products. Excellent quality and Always great service.
Product reviews
It is a beautiful ring and looks amazing on
0
Rhannwch
Cwsmer Dibynadwy
3 days ago
Dyddiad y pryniant: 14/09/2024
Excellent
Product reviews
Just a beauitful ring lovely design. Assistant in store very helpful and attractive. Also gave us potted historyog Clogau.
0
Rhannwch
Cwsmer Dibynadwy
3 days ago
Dyddiad y pryniant: 13/09/2024
Product reviews
Bethan the store manager mcarthurglen/Cardiff was super helpful throughout and a pleasure to deal with 🤙
Bethan the store manager was a pleasure to deal with
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.