How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Clogau Adolygiadau

https://www.clogau.co.uk

Rated

Ardderchog

Service

4.6

Product

4.7

3,438

257

136

185

4,080

ratings over the past year

Arddangos pob 24,297 adolygiad

Cwsmer Dibynadwy

1 month ago

Dyddiad y pryniant: 02/08/2024

I wish the lady serving. E listened and let me order next size up

Clogau Customer Services

Clogau

1 month ago

Thank you for your feedback on our service in our Merthyr Tydfil store, we will certainly pass your comments on to our store manager to review with the team in store.

Product reviews

I feel I bought the wrong size ring and felt a little pressure. I wish I stuck to my guns and ordered the size I wanted

Clogau Customer Services

Clogau

1 month ago

We can of course process a size exchange for you, either in store or if you wish to return your ring directly to us at our head office, we can swap this over for you. If you wish to do this, p lease return the item directly to ourselves by following the returns procedure online, we do recommend that you use a secure method of posting eg. Royal Mail Special delivery due to the nature of the item. You can find out how to do this here - https://www.clogau.co.uk/pages/returns

Cwsmer Dibynadwy

1 month ago

Dyddiad y pryniant: 16/08/2024

Excellent helpful staff

Product reviews

Morfudd Roberts

Holyhead

1 month ago

Dyddiad y pryniant: 26/07/2024

What Morfudd Roberts said about Clogau:

Great service

Product reviews

Cwsmer Dibynadwy

1 month ago

Dyddiad y pryniant: 16/08/2024

Customer service in both shops was excellent

Product reviews

Cwsmer Dibynadwy

1 month ago

Dyddiad y pryniant: 09/07/2024

Bought in store - helpful staff

Clogau Customer Services

Clogau

1 month ago

Thank you for your kind feedback on our staff in store at our Cardiff Boutique, we really appreciate you taking the time to leave us a review. We are very disappointed to hear you were unhappy with your purchase, however, we do offer a 30 day returns policy to return an item to us for a full refund or exchange.

Product reviews

Cwsmer Dibynadwy

1 month ago

Dyddiad y pryniant: 09/08/2024

Excellent

Product reviews

Cwsmer Dibynadwy

1 month ago

Dyddiad y pryniant: 09/08/2024

Excellent service

Product reviews

Cwsmer Dibynadwy

1 month ago

Dyddiad y pryniant: 16/08/2024

Product reviews

Kellie Fawkes

Ferndale

1 month ago

Dyddiad y pryniant: 16/08/2024

What Kellie Fawkes said about Clogau:

Lovely staff and very helpful. Friendly and approachable.

Product reviews

Cwsmer Dibynadwy

1 month ago

Dyddiad y pryniant: 16/08/2024

Product reviews

Not received a review invite?

Am Clogau

Clogau is a second generation family business based in Wales. For over 30 years, our growing range of jewellery has captured the hearts and imaginations of jewellery lovers from far and wide. Every piece we create contains rare Welsh gold from the Snowdonia mountains.

Read all

5 Kinmel Park, Abergele Road, Rhyl, Denbighshire, LL18 5TX, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Clogau Adolygiadau

Gift Bag SmallRhagor o adolygiadau o’r cynnyrch hwn (505)Edrychwch ar wefan y cynnyrch

GTOL0054-O - Vines of Life Diamond RingI feel I bought the wrong size ring and felt a little pressure. I wish I stuck to my guns and ordered the size I wantedRhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrch

Gift Bag SmallFriendly staff and very helpful. A fantastic range to choose fromRhagor o adolygiadau o’r cynnyrch hwn (505)Edrychwch ar wefan y cynnyrch

Celtic Heart PendantA pleasant experience in store. Very friendly helpful staff. Lovely **Rhagor o adolygiadau o’r cynnyrch hwn (75)Edrychwch ar wefan y cynnyrch

WRU Welsh Heart Silver PendantLovely good quality necklaceRhagor o adolygiadau o’r cynnyrch hwn (7)Edrychwch ar wefan y cynnyrch

3SPPFR-O - Past Present Future RingI bought this ring with Birthday money! When I got it home and looked at it, I noticed a small mark on the rose gold! I took it back to another Clog...Rhagor o adolygiadau o’r cynnyrch hwn (53)Edrychwch ar wefan y cynnyrch

Fairies of the Mine Banglemotif would not lie flat. Seemed as if one of the "collars" on the end of the bangle had twisted, could see no other reason the motif ended up at righ...Rhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrch

Reflections of Padarn Silver and Malachite Stud EarringsAbsolutely love these earrings, they’re classy and delicate!Rhagor o adolygiadau o’r cynnyrch hwn (10)Edrychwch ar wefan y cynnyrch

Tree of Life® Insignia Curve Silver NecklaceBeautiful necklace - I’m very pleasedRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrch

3SCRS0195-Q - Cariad Sparkle Slim Band RingLovely store . Very welcoming . Extremely friendly . Nothing was too much trouble . We were served by a really lovely assistant , Julie .. thank you ...Rhagor o adolygiadau o’r cynnyrch hwn (18)Edrychwch ar wefan y cynnyrch

Cariad® Heart White Topaz RingGorgeous piece of jewellery, I bought it in memory on my nanna. Lovely staff and they were very helpful.Rhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrch

Gift Bag SmallLovely packaging and high quality material used.The tied ribbon and tissue paper made it more unique.Rhagor o adolygiadau o’r cynnyrch hwn (505)Edrychwch ar wefan y cynnyrch

3SCTWIR-S - Swallow Falls RingRhagor o adolygiadau o’r cynnyrch hwn (13)Edrychwch ar wefan y cynnyrch

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?