Thank you for your review.
I am sorry to hear that our service did not meet your expectations. We have specifically launched our website (shop.crowcon.com) to support our end user customers in offering a fast, simple and cost effective way of sending their analyser in for service. I would love to understand more the reasons for your comments to see if these is anything we can do to improve the experience. Please feel free to contact me on fga@crowcon.com or call 01235 557780. Regards, Peter
Unfortunately I wasn’t impressed by this service. I didn’t get an email when my device was delivered which meant I had to chase as I didn’t know what was going on. The service is sold as a 3 day turn
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Lynsey
Anton by Crowcon
3 years ago
Dear Ian,
Thank you for your review. Please accept my apologies as on this occasion we did not meet our service turnaround time for your analyser. I have looked into your order and we have made changes to our system to ensure we don’t have this delay in the future, as we understand the importance of a fast turnaround time for our customers. I will contact you directly to discuss this further.
Regards, Peter
My Anton flue anlyser was out of date for few years. I thought it is not working at all. So I consulted Anton for service.
Great, quick and relatively cheaper than other.
Very much cooperative and f
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Lynsey
Anton by Crowcon
3 years ago
Thank you so much for your review! We're very glad that you had a great experience when servicing your analyser.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.