Dobies Adolygiadau

We can only apologise that you were disappointed with the plants received, this is certainly not up to our normal standard and we are sorry for the condition that your plants arrived in. We can see that a refund has been arranged in full for your order but we understand this does not make up for the disappointment caused. Kind Regards, Amy, Dobies Customer Care

Thank you ever so much for your lovely 5 star review. We are delighted you have been very pleased with our service and your garden storage box was easy to assemble. I will pass on your comments to the relevant department as they will make their day. Best regards, Beth

Hi Sheila. Thank you for taking the time to leave a review with us., we appreciate your feedback and will pass this on. Kind regards, Megs

Thank you for your comments. I can confirm our seed postage charge is £2.99. We always pass on our customers comments to the relevant department for them to take into consideration. Kind regards, Beth

Hello. Thank you for taking the time to leave a review with us, we appreciate your feedback. If you do have any concerns in regards to your order please do not hesitate in contacting our customer care team and we would be more than happy to help. Kindest regards, Megs

Thank you for your review and feedback Keith, we do apologise for no communication after your order was placed and you should of received a despatch email too. It may be an idea to check your contact details are correct, Kind regards Helen

Thank you for your review. I am very sorry to learn of your disappointment with your order and our service. It looks like unfortunately the product you ordered was out of stock and this is why we issued for a refund to be processed for you. I will however pass on your comments to the relevant department to look into further. Kind regards, Beth

Thank you for your review. I am very sorry to learn of your disappointment with your order and have emailed you directly in the hope of resolving this for you. Kind regards, Beth

Thank you Rachel for your review. It is great to hear that you were impressed with all aspects of the service received, we appreciate you taking the time to leave your feedback. Kind Regards, Amy, Dobies Customer Care

Thank you for your 5* review. It is always great to receive positive feedback and we appreciate your wonderful comments. Kind Regards, Amy, Dobies Customer Care