Thank you David for your review. We try to ensure our products are delivered as quickly as possible and it is great to receive such positive feedback. Kind Regards, Amy, Dobies Customer Care
Amazibg. Sent me replacement plants quickly when mine arrived dead. Superb service
Amy
Dobies
7 days ago
Thank you Annette for your review. We can only apologise that your original order was dead on arrival but we are pleased that this was quickly resolved by our experienced customer service team. Kind Regards, Amy, Dobies Customer Care
the wide range only problems are I buy to much and then have to find space ....... or put into pots which need watering........ I am so easily tempted.....
Amy
Dobies
7 days ago
Thank you for your 5* review. It is great to hear that you have been impressed with the wide selection of products we have available and we are sorry for the problem this causes! You can never have too many plants though. Kind Regards, Amy, Dobies Customer Care
Thank you Sandra for your review. We are delighted to hear that you have been impressed with the selection available and the delivery of your order. We appreciate your feedback. Kind Regards, Amy, Dobies Customer Care
They did not supply on time and changed the delivery date.
Beth K
Dobies
14 days ago
I am very sorry to hear this but thank you for bringing this to our attention and please accept my apologies for any inconvenience this may have caused. I have emailed you directly on the email provided on this review in the hope of resolving this accordingly for you. Kind regards, Beth
Cwsmer Dibynadwy
9 days ago
I’ve revised my rating of Dobies as they responded quickly and upheld my complaint and provided a refund. I will be using them again in the future as a result of their excellent after sales service as they clearly have high standards and want to look after their customers. Thank you Beth for your efforts. With kind regards.
Amy
Dobies
7 days ago
We are sorry to hear of the issues that you had with your order but are pleased that you are happy with the resolution offered and look forward to your repeat custom. We appreciate you updating your review. Kind Regards, Amy, Customer Care
Dobies replaced a couple of plants that did not arrive in good condition. Some in 9 cm pots dried out in the hot summer weather.
Amy
Dobies
7 days ago
Thank you Angela for your review. We are sorry that you had some issues with the plants received but we are pleased that our customer service team were able to offer a resolution. Kind Regards, Amy, Dobies Customer Care
Thank you for your 5* review. What wonderful feedback! We are delighted to hear that you have been impressed with the service received. Kind Regards, Amy, Dobies Customer Care
I was told when I could expect delivery, and the plants arrived within that timeframe.
Ryan B
Dobies
10 days ago
Thank you so much for your feedback, I am glad to hear that you are happy with our communication and that your plants arrived in good time. Kind regards, Ryan, Customer Care Team
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Dobies have been international suppliers of quality flower and vegetable seeds, bedding, bulbs, fruit bushes, trees, horticultural tools and products direct to gardeners since 1894. Dobies continues to build its reputation and loyal customers throughout the UK and worldwide.