EP Sports Adolygiadau

Hi Fiona, we are very glad to hear that you found it easy to order on and it arrived on time. We appreciate that you took the time to leave a review as it helps us out a lot.

Hi Matthew, Thank you for your feedback and I am very sorry you were not happy with the service. I have checked through all our emails, contact forms and social media messages and cannot see any contact from you. If you ever need us then please just email us on info@epsports.co.uk or give us a call on 0800 049 2365. All our prices are shown as inclusive of VAT and these do not change during checkout at all, they are only shown to help our trade customers. The only reason it would increase is when you increase your total price by adding your chosen shipping method. We try and highlight our 10 working day production time as much as we can without taking over every single stage of the team shop order process. We are currently working on a solution to add this production time directly next to the section where you select your desired shipping method. Your order was placed on 19th January and shipped on 5th January which is 10 working days. We have 3 main shipping options Royal Mail which is 2-4 working days or DPD and DHL which are next working day. These time frames do not included production time and are measured from when the team shop items are completed.

We are very glad to hear that your order arrived on time and you were happy with the product. We appreciate you taking the time to leave a review as it really helps us.

"Good quick and easy" Wir freuen uns, dass der Vorgang unkompliziert war und Ihre Bestellung schnell bei uns eingetroffen ist. Wir freuen uns, dass Sie sich die Zeit genommen haben, eine Bewertung abzugeben, da dies uns hilft. "We are pleased that the process was uncomplicated and that your order arrived quickly. We appreciate you taking the time to leave a review as it helps us."

Thank you for your feedback Clare, I can see that your teamwear item was dispatched out on 4th January which is 10 working days after placing your order and then was delivered on the 6th, both of which were within the estimated time scales. Do you have anything to add now you have received your items?

Great to hear your son is happy with his top and I will look into why the feedback was sent out prematurely. Thank you Clare!

We are glad to hear that you found the process easy to complete and delivery was on time. Thank you for leaving a review as it really helps us.

We are glad that you like the product, we aplogise for the time it takes for the orders to be made but as with all team shop items there is an estimated 10 working day timeframe to get these made as we need to give time to get the garment in and then add the decorations to it. We appreciate you taking the time to leave your honest feedback as it helps us when we review our processes.

Hi Jordan, we are very glad to hear that our standards have not dropped in the time you have been purchasing from us. We appreciate you taking the time to leave a review as it really helps us.

Thank you Sarah for your feedback and our chat on the phone this afternoon, again I am very sorry for the wrong information being sent out to you. As i said our new automatic emailing system had a few issues with displaying the wrong date which have now been fixed. Glad to hear you have you package now and it is on its way to your son.