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OvuSense Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/fertility-focus-ltd | Feefo

Arddangos pob 837 adolygiad

Apphiah Kabata

1 year ago

Dyddiad y pryniant: 13/01/2023

What Apphiah Kabata said about OvuSense:

I received an answer 10 min after sending a question. Kate and Jenny were very helpful and very kind.

Kate

OvuSense

1 year ago

Hi Apphiah, Thank you so much for your kind comments! Rest assured that I will pass these on to Jenny. I am so pleased that we were able to help and resolve the issue. If you have any further questions, please don't hesitate to contact us again. Best wishes, Kate S Customer Support Advisor

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Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 12/01/2023

I contacted the company right away after realizing an error I’d made on the order. A customer service agent reached out immediately and resolve the issue. Very pleased with the customer service thus f

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Kate

OvuSense

1 year ago

Thank you so much for taking the time to leave such wonderful feedback! I am so pleased that I was able to help and correct your order today. If there is anything else we can assist you with, please don't hesitate to reach out to the Customer Support Team again. Best wishes, Kate S Customer Support Advisor

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Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 10/01/2023

The employees are nice enough, but it’s been a bit of an ordeal and frustrating to get the equipment. I ordered a new device back in November, and I only just received it (Jan,9). It was reshipped to

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Caroline

OvuSense

1 year ago

Hi, Thank you for taking the time to provide some feedback. Please accept our apologies for the error caused by our shipping system, leading to your order being delivered to your previous address. We appreciate your comments regarding alternative providers and will take this on board for the future. If we can be of any further assistance, please do not hesitate to contact us. Best Wishes, Caroline Customer Relations Manager The OvuSense Team

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Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 10/01/2023

Excellent service - always quick to help via email and just really reliable

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Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 05/01/2023

It was great support and customer service. I was very pleased with the help and assistance to any question I had. The fb group is great for support.

Macrine

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Macrine Customer Support Advisor

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Jenna Slater

1 year ago

Dyddiad y pryniant: 22/10/2022

What Jenna Slater said about OvuSense:

I got pregnant after just one month of use after being unsuccessful for 6 months. Very grateful for this product!

Jenny

OvuSense

1 year ago

Congratulations!! We are so pleased to hear your happy news! I'm so glad to know you found OvuSense useful in your journey to conception! We wish you a very happy and healthy pregnancy. Please keep in touch! - Jenny, Customer Relations Assistant

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Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 07/01/2023

So understanding and helpful😊

Florence

OvuSense

1 year ago

Thanks for the lovely feedback! I am so pleased that I was able to resolve the issue efficiently for you. If you require any further support, please don't hesitate to reach out again. Best wishes, Florence M Customer Support Advisor

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Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 04/01/2023

Quick response and helpful

Florence

OvuSense

1 year ago

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Lady Schoop

1 year ago

Dyddiad y pryniant: 04/01/2023

What Lady Schoop said about OvuSense:

Florence and Jenny...always the best. Thanks for your endless support. Keep it up

Florence

OvuSense

1 year ago

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Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 18/12/2022

Email response time is exceptionally good.

Jenny

OvuSense

1 year ago

I'm very happy to hear you received a fast reply! We appreciate you taking the time to leave your thoughts! Please do get back in touch anytime if we can be of further assistance. -Jenny, Customer Relations Assistant

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