OvuSense Adolygiadau

Hi Michelle, Congratulations on your wonderful pregnancy news! On behalf of OvuSense, we are so pleased for you and your family. I am so glad that you had a positive experience with OvuSense, compared to other tracking methods and was able to gather valuable cycle data. Please keep in touch via our private members Facebook Group "OvuSense Pregnancy, Birth & Beyond" and let us know how you are getting on. Wishing you a very happy and healthy pregnancy! All the best, Kate S. Customer Support Advisor

Hi Hollie, Thank you for taking the time to leave such lovely feedback! I am so glad that I was able to help you and answer all of your questions. On behalf of the Support Team, we look forward to chatting with you again soon. Kate S. Customer Support Advisor

Hi Helen, Welcome to the OvuSense family and thank you for your wonderful comments! I am so pleased that I was able to help you with your order today. If there is anything else we can help you with, please do not hesitate to reach out to the Support Team. We look forward to hearing from you again soon. Kind regards, Kate S The OvuSense Team

Hi Tamara, Thank you for taking the time to leave such lovely feedback! I am so pleased that you have had a positive experience with OvuSense and the Support Team. We really do try our best to ensure that our Users feel supported and listened to. Comments like these, really make our day! Rest assured that I will pass on your kind comments to the whole Team, and we look forward to hearing from you again in the future. Kind regards, Kate SCustomer Support AdvisorThe OvuSense Team

Hello Kaitlyn, I'm sorry to hear that you feel let down by OvuSense and Customer Services as a whole. As per our recent communications, you were offered OvuCore (which is our more accurate Sensor) and an additional 60 days subscription free of charge as you were dissatisfied with the arm/wristband options of OvuFirst, after being advised that it is not suitable to wear the Sensor by your elbow. Unfortunately, you decided not to take this option, so we offered a partial refund on your original Starter Pack to cover the cost price of our Sensor (which cannot be returned to the shelf, as a Class II medical device). I'm sorry that you felt this resolution was unsatisfactory on this occasion and would like to wish you all the very best for your onward journey to conception. Regards, Caroline Customer Relations Manager The OvuSense Team

Thank you for taking the time to leave some feedback. I am so pleased that I was able to assist and resolve the issue for you. If there is anything else the Support Team can assist you with, please don't hesitate to contact us again. We are always happy to help! Kate S, Customer Support Advisor

Thank you for your kind comments! At OvuSense we aim to provide the highest standard of Customer Support and are dedicated to ensuring that our Users are at the heart of everything we do. We look forward to assisting you again soon. Kate S, Customer Support Advisor