OvuSense Adolygiadau

Thank you for taking the time to leave valuable feedback! I'm happy to hear that you felt heard and that we worked hard to resolve your issue. We really do care about our Users and strive to help in any way we can! I'm sorry that we do not offer telephone support at this time. There are many reasons for this, but I do understand it can be inconvenient at times. Please don't hesitate to contact us again if ever we can be of assistance again.

Thank you for leaving such a lovely review! I am so glad that we were able to assist you in a timely manner and ensure that you had all the information you needed.Rest assured that I will pass on your kind comments to the whole Customer Support Team. We look forward to hearing from you again soon. Kate S, Customer Support Advisor

Thank you for leaving such lovely feedback! I am so pleased to hear that you have had a positive experience with OvuSense over the last three years.The OvuCore Sensor is the most accurate tracker for Users with PCOS, so it is wonderful to hear that you have gained such valuable data regarding your cycles. On behalf of the whole Support Team, we look forward to hearing from you again soon. Best wishes, Kate S, Customer Support Advisor

Thank you for taking the time to leave some feedback. I was sorry to hear that you did not receive your confirmation email. We are aware that certain email providers direct our mail to the junk folder, or in some cases, filter this out completely. However, I was able to resolve the issue by sending through a copy of your invoice, which I am pleased to see you received. I am so glad that I was able to be of assistance and provide you with the necessary support. On behalf of the whole Support Team, we look forward to helping you again soon. Best wishes, Kate S, Customer Support Advisor

Hi Stephanie, Thank you for your kind comments, I am so glad that I was able to help you and provide the necessary information efficiently. We really do aim to provide the best support possible for our Users, so to hear that we are delivering a great service really makes our day! I look forward to speaking with you again soon. Best wishes, Kate S, Customer Support Advisor

Thank you for leaving such a lovely review! I am so glad we were able to resolve the issue in a timely manner. Rest assured that I will pass on your kind comments to the whole Support Team. We look forward to assisting you again in the future. Best wishes, Kate S, Customer Support Advisor

Hi Reta, Thank you for your review and I'm sorry to hear that you are disappointed with OvuSense. I have taken a look at your account and unfortunately the reason the App has not been able to confirm ovulation for you is because you have not been wearing the sensor correctly. In order to predict and confirm ovulation, the Sensor must be worn overnight from the day after you finish bleeding until you get confirmation of ovulation. The Sensor was only worn for 3 nights in your last cycle and as the App confirms ovulation with 99% accuracy, it simply cannot do this with only 3 days worth of temperature data. If you would like some additional support, please reach out to our dedicated customer support team via the website and we will be happy to provide some guidance on Sensor use and the OvuSense app. Kind Regards, Caroline Customer Relations Manager The OvuSense Team