How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

OvuSense Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/fertility-focus-ltd | Feefo

Arddangos pob 837 adolygiad

Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 19/05/2020

Delivery was quick and emails are informative and helpful.

Caroline

OvuSense

3 years ago

Thank you for the wonderful feedback and a huge congratulations on your pregnancy!We are so pleased that OvuSense was able to help towards a diagnosis. We hope you have a very happy and healthy pregnancy and hope to welcome you back to OvuSense again in the future.

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 07/03/2020

I am been disappointed with this product and the customer service. I have reached out for support and was met with little help- with the exception of one rep who gave me a month to continue using the

...

Read all

Caroline

OvuSense

4 years ago

Thank you for your feedback and I'm sorry to hear that you feel this way. I have reviewed the communications and I can only find positive encouragement, suggestions and factual information from our customer support team. If there is something in particular you would like to discuss, please do get in touch with me at caroline@ovusense.com and I will be more than happy to assist you. We wish you all the very best for your onward journey to conception. Caroline P - Customer Relations Manager - The OvuSense Team

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 18/03/2020

Lots of information available, and extremely responsive and supportive service!

Caroline

OvuSense

4 years ago

Thanks for the great feedback!

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 13/10/2019

After sending a question about my graph, I got immediate response and very useful information. Time is precious and the customer service understands that.

Caroline

OvuSense

3 years ago

Thank you for the great feedback and a huge congratulations on your pregnancy!We hope to welcome you back to OvuSense again in the future :-)

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 28/12/2019

It seams this brand takes advantage of desperation. I saw all the adds and since I’ve been trying for a year now I was willing to give it a shot. I read all the smiling reviews and bought a starter pa

...

Read all

Caroline

OvuSense

4 years ago

Thank you for your feedback and I'm sorry you feel this way. I can assure you that we do not intend to take advantage of our customers in any way, we fully understand that the journey to conception can be expensive so we try and make the cost of OvuSense as reasonable as possible. The monthly subscription is competitively priced with other less accurate products such as OPKs. We are currently running a promotional deal of 20% off an Annual Subscription, you can claim this by entering 'NEWYEARBABY' at the checkout. I have passed your feedback on to the wider team regarding 2-3 month subscription options. If you wish to discuss this further or if I can be of any further assistance, please do not hesitate to get in touch with me at caroline@ovusense.com Many Thanks, Caroline. Customer Relations Manager - The OvuSense Team

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 09/01/2020

I used for two months due to not being able to afford the year. This device is awesome. Helped me a lot due to not being able to wake up an use a regular bbt thermometer. I do not feel it while I’m sl

...

Read all

Gweld adolygiad cwsmer llawn

Alexandra Capp

4 years ago

Dyddiad y pryniant: 18/12/2019

What Alexandra Capp said about OvuSense:

Haven't had alot to do with the Ovusense team as I've had no problems but I love the product and group.

Gweld adolygiad cwsmer llawn

Cathy Parsley

Spokane WA

4 years ago

Dyddiad y pryniant: 26/12/2019

What Cathy Parsley said about OvuSense:

The customer service was prompt and accurate. I never felt alone in my problem. They went above and beyond to help me solve my issues.

Caroline

OvuSense

4 years ago

Thanks for the great feedback Cathy!

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 23/12/2019

Less impersonal ways of gathering feedback. Customer service ok whenever I’ve had a basic problem

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 21/12/2019

When the apple update stopped the sensor from detecting I emailed right away! Customer service got back to me promptly and told me that they were in the process of fixing it,

Gweld adolygiad cwsmer llawn