OvuSense Adolygiadau

Hi Trystan, thank you for your feedback. I have taken a look at your data and it does appear as though you ovulated in Cycle 3 but unfortunately there was too much missing data for the app to issue a confirmation. It is really important to use the sensor each night that you are not spotting or bleeding. Please do get in touch with customer support via the website if we can offer you any assistance. Best Wishes, The OvuSense Team

Hi Chrissy,Thank you for your message and I'm sorry to hear that you feel this way. We never promise pregnancy as nobody can do that, but OvuSense does 'work' for all women in terms of tracking ovulation. It is the only monitor on the market which can confirm ovulation with 99% clinically proven accuracy. At OvuSense, our customers are at the heart of everything we do. All our team have experienced the joys and difficulties of trying to conceive, so we understand the journey and are here to support you. Have you had your free consultation with the OvuSense nurse? If you haven't, I would recommend that you book in and get her to take a look at your charts. She will discuss your fertility history and then tailor her advice directly to you, to maximize your chances of conception. To book in, please contact customer support via the website. Many Thanks, Caroline Customer Relations Manager The OvuSense Team

Hi Amanda, thank you for your great feedback! We wish you the best of luck. Best Wishes The OvuSense Team

Hi JenniferI'm sorry to hear that you experienced some connection troubles with your Sensor.In relation to the UTI, OvuSense is a Class II medical device which is made from medical grade silicone. Full biological safety evaluation testing was been carried out on the OvuSense Sensor under ISO 10993 regulations (International Standards Organization) with all tests showing that the use of the OvuSense Sensor presents no biological or toxicity risk. Further bio-compatibility testing has confirmed the effectiveness of daily cleaning of the OvuSense Sensor with soap and water. So, the Sensor itself should not cause any irritation or infection. It may be the soap that you are using to clean the Sensor, which has upset the pH balance in your ******. If you'd like to contact me at caroline@ovusense.com I'd be happy to discuss this further with you.Many Thanks,CarolineCustomer Relations ManagerThe OvuSense Team

Hi TaylorThank you for your feedback and Congratulations on your pregnancy. I have reviewed the communications between you and our Customer Support team and I can see that an explanation was provided as to why the App had not confirmed ovulation at that particular point. There was a missing day of data on CD 17, whereby the Sensor was not worn for long enough to provide a reading. After you continued wearing the Sensor, I can see that the date of ovulation was provided. We are happy to replace any product which is deemed to be faulty, however having looked at your account I believe the Sensor has been working as it should have been. Best Wishes Caroline Customer Relations Manager The OvuSense Team

Hi - Thank you for your feedback. I have taken a look at your account and it seems that unfortunately the Sensor was not being worn correctly for it to determine ovulation, there are some days with missing data and only 4 days worth of data in Cycle 2. In order for the App to predict and confirm ovulation, the Sensor must be worn every night (except when bleeding or spotting) until the App confirms ovulation or your next period arrives. If you need further assistance on how to use the Sensor, please do not hesitate to get in touch with the Customer Support Team and we will be more than happy to assist you.

Thank you for your feedback.

Hi - Thank you for your feedback. I have taken a look at your account and it seems as though you are not wearing the Sensor consistently in order for it to confirm ovulation for you. You must continue to wear the Sensor until it provides an ovulation date or your next period arrives. If you need additional advice on how to use your Sensor, please get in touch with our Customer Support Team via the website (www.ovusense.com)