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OvuSense Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/fertility-focus-ltd | Feefo

Arddangos pob 837 adolygiad

Ivy D'Arcy

4 years ago

Dyddiad y pryniant: 08/11/2019

What Ivy D'Arcy said about OvuSense:

I loved it! Work like a charmed and only use it for 1 1/2 month. The second month it told me when I was ovulatiing. I got pregnant right away! Yay so happy ovusense was accurate with my cycle varies

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Caroline

OvuSense

4 years ago

Thank you for the great feedback Ivy & Congratulations! Have a very happy & healthy pregnancy. Best Wishes, The OvuSense Team

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Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 02/10/2019

Customer service has prompt and helpful.

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Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 01/11/2019

I haven't used customer service that often but when I have I have always received a quick response.

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Brenna Barto

4 years ago

Dyddiad y pryniant: 28/10/2019

What Brenna Barto said about OvuSense:

I was charged a monthly fee for the device when I was going to cancel that day. Seeing as women who are trying to conceive spend enough money on this process, I was VERY disappointed that you were not

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Caroline

OvuSense

4 years ago

Hi Brenna - Thank you for your message and I'm sorry to hear of your disappointment. As per the Terms & Conditions on our website, payments are taken in accordance with the PayPal Billing Agreement and you must cancel before the next payment is taken out. The Subscription is automatically added to your account once the payment is taken, which is why we were unable to offer you a refund on this occasion. On behalf of the OvuSense Team, we wish you all the very best on your future journey. Kind Regards, Caroline - Customer Relations Manager - The OvuSense Team

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Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 28/10/2019

The admins who post on the Facebook page are argumentative- and honestly will defend ovusense and the things it claims to be able to do when clearly it can't. They should be there to provide advice wh

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Caroline

OvuSense

4 years ago

Thank you for your message and I'm sorry to hear that you are disappointed with your recent experience. As a Class II medical device, we are heavily regulated and not allowed to make claims that have not been clinically proven. The Admin Team are long time users of OvuSense and are there to provide factual information. I have tried searching for the post you are referring to, but can't find anything. If you would like to send it to me at caroline@ovusense.com I will be more than happy to review. Best Wishes - Caroline - Customer Relations Manager - The OvuSense Team

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Cwsmer Dibynadwy

4 years ago

Dyddiad y pryniant: 30/09/2019

I tried to tell them the problem that it did not detect my ovulation yet I received the email telling me about the theory of sensor , which I read already before buying it

Caroline

OvuSense

4 years ago

Hi - Thanks for your feedback. Unfortunately, the Sensor has not been able to detect ovulation because you have not worn it consistently throughout your cycle.. In order for the Sensor to predict and confirm ovulation, you must wear it every night as soon as your period has finished right up until you get confirmation of ovulation or your next period arrives. If you need further assistance, please do not hesitate to contact the Customer Support Team via the website. Many Thanks, Caroline - Customer Relations Manager- The OvuSense Team :-)

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Lina Gowell

4 years ago

Dyddiad y pryniant: 29/09/2019

What Lina Gowell said about OvuSense:

The worst service I ever had in whole history of my purchases. It states that it will be delivered in two working days. After two weeks I haven't received even an answer why it was not delivered and t

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Caroline

OvuSense

4 years ago

Hi Lina - as per out communications. Unfortunately, your product was not delivered as there with an error between the transaction and your order being sent through to our shipping system, and we were not aware that you had been charged twice until you made us aw,are. We did offer to make things right for you and ship you another kit via a signed for method, however we have not received a response. We hope to hear from you soon. Many Thanks, Caroline - Customer Relations Manager - The OvuSense Team

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Krystel Kellogg

Kalispell

5 years ago

Dyddiad y pryniant: 14/09/2019

What Krystel Kellogg said about OvuSense:

I absolutely LOVE everything about Ovusense. Definitely brings peace of mind to my life. 💙

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Heidi Cehan

5 years ago

Dyddiad y pryniant: 13/09/2019

What Heidi Cehan said about OvuSense:

I think the Ovusense is very accurate in predicting when ovulation will occur. I feel as though ovulation occurs the day after a dip, but it makes sense based off their readings!

Caroline

OvuSense

4 years ago

Thank you for the feedback Heidi. We wish you the best of luck on your journey. Best Wishes, The OvuSense Team

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Cwsmer Dibynadwy

5 years ago

Dyddiad y pryniant: 10/09/2019