How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

OvuSense Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/fertility-focus-ltd | Feefo

JG

Jennifer Gibbon

9 months ago

Dyddiad y pryniant: 29/11/2023

What Jennifer Gibbon said about OvuSense:

It is good and helps u know ur cycle

Linsay

OvuSense

9 months ago

Hi Jennifer, Thank you so much for leaving such kind feedback! I am delighted to hear that I was able to assist you and provide a positive experience. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

0

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

9 months ago

Dyddiad y pryniant: 27/11/2023

Professional and fast.

Linsay

OvuSense

9 months ago

Hi, Thank you so much for leaving such kind feedback! We are delighted to hear that we were able to assist you and provide a positive experience. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

0

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

9 months ago

Dyddiad y pryniant: 27/11/2023

It was great to get the answers I was looking for in a fast and clear worded way. Thank you so much ovusense team. I love your products and your customer service.

Linsay

OvuSense

9 months ago

Hi, Thank you so much for leaving such kind feedback! I am so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

0

Gweld adolygiad cwsmer llawn

HG

Holly Goddard

10 months ago

Dyddiad y pryniant: 23/11/2023

What Holly Goddard said about OvuSense:

I was worried I was doing something wrong so I messaged customer support, Lindsay replied within the hour and let me know you need to download the data every morning, I managed to do it straight away

...

Read all

Linsay

OvuSense

10 months ago

Hi Holly, Thank you so much for leaving such kind feedback! I am delighted to hear that I was able to assist you and provide a positive experience. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

0

Gweld adolygiad cwsmer llawn

MC

Maria Cribbin

10 months ago

Dyddiad y pryniant: 15/11/2023

What Maria Cribbin said about OvuSense:

Customer service is always very prompt with replies to queries and always provide answers

Macrine

OvuSense

10 months ago

Hi, Thank you so much for leaving such kind feedback! I am so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Kate S, Customer Support Advisor

0

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

10 months ago

Dyddiad y pryniant: 31/10/2023

They were very receptive and helpful. They resolved my issue promptly and always replied fast.

Macrine

OvuSense

10 months ago

Hi, Thank you so much for leaving such kind feedback! I am so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Kate S, Customer Support Advisor

0

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

10 months ago

Dyddiad y pryniant: 08/10/2023

Quick response via email. Patience and clear instructions to fix the problem. Sent me a new device when it was clear it wasn't going to work. Thank you!

Jenny

OvuSense

10 months ago

Thank you for taking the time to provide feedback. I'm so pleased to hear your issue was resolved quickly and efficiently! Please do reach out anytime we can help!

0

Gweld adolygiad cwsmer llawn

AN

Anta Ndiaye

Gatineau

10 months ago

Dyddiad y pryniant: 26/10/2023

What Anta Ndiaye said about OvuSense:

Macrine was very helpful. I appreciate that she was giving me some follow ups about the technician checking on my issue. Even though I wasn't able to do my payment through Afterpay she provided me a 4

...

Read all

Macrine

OvuSense

10 months ago

Thank you so much for taking the time to share your feedback—it truly made my day! I'm delighted to hear that I could assist you effectively and that you appreciated the follow-ups regarding the technician's progress. I understand that the payment hiccup with Afterpay may have been inconvenient, but I'm glad we could find a solution that worked for you. Providing a positive and helpful experience for our customers is always our goal, and I'm thrilled to hear that it came through in our interactions. If you have any further questions or if there's anything else I can assist you with, please don't hesitate to reach out. Best Wishes, Macrine A Customer Support Advisor.

0

Gweld adolygiad cwsmer llawn

LG

Louise Gray

11 months ago

Dyddiad y pryniant: 12/06/2023

What Louise Gray said about OvuSense:

Excellent service. Quick, friendly and helpful response

Macrine

OvuSense

10 months ago

Hi, Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Macrine A Customer Support Advisor

0

Gweld adolygiad cwsmer llawn

VS

Valeska Sharkey

11 months ago

Dyddiad y pryniant: 14/10/2023

What Valeska Sharkey said about OvuSense:

Great customer service with fast response time even on the weekend. Marine solved my problem quickly and didn't judge even though it was my own fault.

Macrine

OvuSense

11 months ago

Hi, Thank you so much for leaving such kind feedback! I am so pleased that I was able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Macrine A Customer Support Advisor

0

Gweld adolygiad cwsmer llawn