How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

OvuSense Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/fertility-focus-ltd | Feefo

Arddangos pob 837 adolygiad

Marissa Beauregard

1 year ago

Dyddiad y pryniant: 10/09/2023

What Marissa Beauregard said about OvuSense:

Extremely helpful, punctual communication and very friendly interaction.? My issue at hand was immediately understood and resolved within 24 hours. Love this company!

Linsay

OvuSense

1 year ago

Hi Marissa, Thank you so much for leaving such kind feedback! We are so pleased that we were able to resolve the issue for you, in a timely manner. Ensuring that our customers receive a welcoming and thoughtful reply is key to our ethos here at OvuSense. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

Gweld adolygiad cwsmer llawn

Emma S

Southampton

1 year ago

Dyddiad y pryniant: 01/09/2023

What Emma S said about OvuSense:

Excellent service. Speedy, friendly and easy.

Macrine

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am delighted to hear that I was able to assist you in a speedy manner and provide a positive experience. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Macrine Customer Support Advisor

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 08/08/2023

The amazing and prompt customer support means I will not hesitate to use Ovusense again

Macrine

OvuSense

1 year ago

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 21/08/2023

The customer service received when I accidentally ordered the wrong thing TWICE was amazing. The problem was fixed and I had my product within the week!

Macrine

OvuSense

1 year ago

Thank you so much for your positive feedback! We are thrilled to hear that you found our customer service to be amazing and that we were able to resolve your issue. We take pride in providing excellent service to our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. Our team is always here to help! Best regards, Macrine A, Customer Support Advisor.

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 30/08/2023

Macrine was really helpful and handled my query swiftly. Sending troubleshooting tips and escalating when necessary. Happy to report a successful resolution.

Macrine

OvuSense

1 year ago

Thanks for taking the time to leave such wonderful feedback! I am so glad that I was able to send troubleshooting steps and resolve the issue in a timely manner. If you require any further assistance, please don't hesitate to reach out again. Best wishes, Macrine A Customer Support Advisor

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 23/08/2023

Customer service team have been very responsive and very friendly and helpful. Thank you Macrine and Jenny for your help

Macrine

OvuSense

1 year ago

Thank you so much for your positive feedback! I am thrilled to hear that you find our customer service friendly and helpful and that we are very responsive. We take pride in providing excellent service to our customers. If you have any further questions or concerns in the future, please don't hesitate to reach out to us. We are always here to help! Thank you again for your kind words. Best Wishes, Macrine

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 17/08/2023

Very fast response and did what I needed

Kate

OvuSense

1 year ago

Thanks for the taking the time to leave such wonderful feedback! I am so glad that I was able to help with your order today and resolve the issue in a timely manner. If you require any further assistance, please don't hesitate to reach out again. Best wishes, Kate S Customer Support Advisor

Gweld adolygiad cwsmer llawn

Terri-Ann White

1 year ago

Dyddiad y pryniant: 13/08/2023

What Terri-Ann White said about OvuSense:

When sending an email query, the response was extremely quick and very helpful. Linsay was able to help and sort it all out for me within 10 minutes.

Linsay

OvuSense

1 year ago

Hi Terri-Ann, Thank you so much for leaving such kind feedback! I am delighted to hear that I was able to assist you in a speedy manner and provide a positive experience. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Linsay Customer Support Advisor

Gweld adolygiad cwsmer llawn

Cwsmer Dibynadwy

1 year ago

Dyddiad y pryniant: 07/08/2023

Macrine did an excellent job helping me this morning. Very efficient and professional. I am very impressed with the customer service she has provided me since using Ovucore.

Macrine

OvuSense

1 year ago

Thank you so much for leaving such kind feedback! I am delighted to hear that I was able to assist you in an efficient and professional manner. If you require any additional support, please don't hesitate to reach out again and a member of Customer Support will be happy to help. Best wishes, Macrine A Customer Support Advisor

Gweld adolygiad cwsmer llawn

Darrelle Harvey

1 year ago

Dyddiad y pryniant: 05/08/2023

What Darrelle Harvey said about OvuSense:

Really great service. Ordered an incorrect item, emailed the customer service email. The responses were quick & helpful. Macrine was particularly helpful in supporting me with getting the right produc

...

Read all

Macrine

OvuSense

1 year ago

Thank you so much for your positive feedback! We are thrilled to hear that you found our customer service to be great, helpful, and that we were able to provide fast and detailed answers to your inquiries. We take pride in providing excellent service to our customers. If you have any further questions or concerns, please don't hesitate to reach out to us. Our team is always here to help! Thank you again for choosing us and for your kind words. Best regards, Macrine A, Customer Support Advisor.

Gweld adolygiad cwsmer llawn