we were given a 100 credit because of a power outage. The email said to respond to the RS email with questions. I responded and never heard back. Sometimes getting feedback or answers from RS is slow.
It is difficult to browse. Not as much choice or filters as old system. Almost need to know where you want to go...and often presented with trips that have litttle relevance to what you searched for.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.