How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Ruggles Horse Rugs Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/ruggles-equestrian-limited | Feefo

Arddangos pob 1,136 adolygiad

Douglas Hibbert

Dorset

9 months ago

Dyddiad y pryniant: 12/11/2023

What Douglas Hibbert said about Ruggles Horse Rugs:

Within 15 minutes of placing an order , I received a call, on a Sunday evening to clarify the size of a hood for Dottie , my donkey . Excellent service from start to finish , super helpful and I would

...

Read all

Diane Leake

Ruggles Horse Rugs

8 months ago

Thank you for your feedback and very pleased that we were able to help with the size of the neck cover for your donkey prior to dispatch. Appreciate the recommendations.

Product reviews

Cwsmer Dibynadwy

9 months ago

Dyddiad y pryniant: 10/11/2023

Rugs are always a lovely fit for my shetlands, would highly recommend

Diane Leake

Ruggles Horse Rugs

8 months ago

Thank you for the feedback and appreciate any recommendations

Product reviews

Cwsmer Dibynadwy

9 months ago

Dyddiad y pryniant: 09/11/2023

Fantastic service. Quick delivery and always kept me in contact about my purchase

Diane Leake

Ruggles Horse Rugs

8 months ago

Thank you and pleased that you were happy with the service and delivery of your product.

Product reviews

Andrea Hannah

9 months ago

Dyddiad y pryniant: 17/11/2023

What Andrea Hannah said about Ruggles Horse Rugs:

Excellent service, prompt delivery, excellenr quality product everytime, ive made multiple purchases

Diane Leake

Ruggles Horse Rugs

8 months ago

Thank you for the 5* review and so pleased you have been happy with the products and service you have received from Ruggles

Product reviews

DEE HAMMETT

Wimborne

10 months ago

Dyddiad y pryniant: 18/11/2023

What DEE HAMMETT said about Ruggles Horse Rugs:

Ordering easy! Delivered as requested

Diane Leake

Ruggles Horse Rugs

8 months ago

Thank you and so pleased you are happy the the quality of your rug.

Product reviews

Cwsmer Dibynadwy

10 months ago

Dyddiad y pryniant: 17/11/2023

Fast delivery, true to size, comfortable. Happy pony

Diane Leake

Ruggles Horse Rugs

8 months ago

Thank you and pleased you were happy with your purchase and delivery

Product reviews

Sarah Woods

10 months ago

Dyddiad y pryniant: 16/11/2023

What Sarah Woods said about Ruggles Horse Rugs:

I love ruggles rugs as they fit the little ones In all the right places, very quick and easy to order and amazing quality

Diane Leake

Ruggles Horse Rugs

8 months ago

Thank you for the 5* review and pleased that you find the ordering and delivery to be good as well as the quality of the rugs you have received

Product reviews

Hayley Treadgold

10 months ago

Dyddiad y pryniant: 09/11/2023

What Hayley Treadgold said about Ruggles Horse Rugs:

Beautiful rugs at an affordable price! Very, helpful staff!

Diane Leake

Ruggles Horse Rugs

8 months ago

Thank you for the 5* review and pleased you are happy with the rugs, price and the customer service you have received from us

Product reviews

Helen Cooke

10 months ago

Dyddiad y pryniant: 15/11/2023

What Helen Cooke said about Ruggles Horse Rugs:

Service fantastic but rug returned due to the poor quality attachments for the beck

Diane Leake

Ruggles Horse Rugs

10 months ago

Pleased that you were happy with the service. As per our correspondence by e-mail I am pleased that the rug fastenings were not faulty but just not what you wanted.

Helen Cooke

10 months ago

The rug fastenings are poor quality. We wanted a detachable next but the Velcro closings are poor. As we explained via email we are in an extremely windy open area and these closings are very unlikely to hold and in our opinion poor As a result of the owners email asking to change my review not once but twice we purchased elsewhere. I’m will not be pushed in to changing my opinion. The fastening are poor

Diane Leake

Ruggles Horse Rugs

10 months ago

Thank you for the update. I am sorry if that was how my message was interpreted it certainly wasn't my intention and I would certainly not push anyone to changing their opinion. I think this was a misunderstanding as you had said you wanted a fixed neck/combo due to where you live. We haven't had bad feedback about our Velcro fastenings before but take on board your comments. Please advise if we can assist further and as mentioned on e-mail we will process the refund on return of the items.

Product reviews

Poor quality fixture to attach

Diane Leake

Ruggles Horse Rugs

10 months ago

Further to our correspondence via e-mail I am pleased that there wasn't a fault with the fastenings but that you had decided that due to the exposed area you live in you wanted a combo/fixed neck rug rather than this which was a standard rug with a detachable neck.

Diane Leake

Ruggles Horse Rugs

10 months ago

Further to our e-mail correspondence the refund will be processed as soon as we receive back.

Cwsmer Dibynadwy

10 months ago

Dyddiad y pryniant: 15/11/2023

We always receive great customer service from Ruggles. The staff are friendly and always so helpful. They are very efficient and delivery is always quick.

Diane Leake

Ruggles Horse Rugs

8 months ago

Thank you so much from this feedback about Ruggles staff and your delivery experience. Very much appreciated as we try our best to provide the best customer service we can

Not received a review invite?

Am Ruggles Horse Rugs

A huge range of horse rugs/accessories for Shetland ponies, miniature horses, horses/ponies, donkeys and heavy horses. We are a small team who aim to provide excellent products and customer service for our customers and offer free U.K. delivery on all orders. At Ruggles we have a huge range of horse rugs for all seasons.

Read all

01572 717 447

Loddington House, Main Street, Loddington, Leicestershire, LE7 9XE, United Kingdom

Heavy Horse Heavyweight 400g V2 1200D Turnout Rug

200g Middleweight Stable Rug With Tail Flap And Fleece Collar

View all media (168)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Ruggles Horse Rugs Adolygiadau

Shetland-Miniature-Donkey 280g V2 Turnout RugQuality, fit and value for money - excellent.Rhagor o adolygiadau o’r cynnyrch hwn (12)Edrychwch ar wefan y cynnyrch

Shetland-Miniature-Donkey 280g V2 Neck CoverRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrch

Shetland-Miniature-Donkey-Section A 100g Combo Turnout RugRhagor o adolygiadau o’r cynnyrch hwn (9)Edrychwch ar wefan y cynnyrch

Shetland-Miniature-Donkey-Section A 200g Stable Rug With CollarRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrch

400g Heavyweight V2 1200D Turnout RugFantastic rug that keeps her clean and warmRhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrch

Heavyweight V2 1200D Neck CoverRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrch

Shetland-Miniature-Donkey-Section A Polar Fleece RugCurrently using this lovely little rug as an extra layer under her stable rug as were -3 tonightRhagor o adolygiadau o’r cynnyrch hwn (6)Edrychwch ar wefan y cynnyrch

Shetland-Miniature-Donkey-Section A V2 Lightweight No Fill Turnout RugRhagor o adolygiadau o’r cynnyrch hwn (24)Edrychwch ar wefan y cynnyrch

Lycra Hood With Zip Available With Or Without Earsbrought without ears finds it stays in place better,Rhagor o adolygiadau o’r cynnyrch hwn (5)Edrychwch ar wefan y cynnyrch

Shetland-Miniature-Donkey-Section A 100g V2 Turnout RugGreat smart rugs for the little onesRhagor o adolygiadau o’r cynnyrch hwn (15)Edrychwch ar wefan y cynnyrch

Shetland-Miniature-Donkey Combo Turnout 200glove this rug, fits well and feels warmRhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrch

200g Middleweight Stable Rug With Tail Flap And Fleece CollarRhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrch

Heavy Horse 100g 1200D V2 Turnout RugPoor quality neck fastenersRhagor o adolygiadau o’r cynnyrch hwn (6)Edrychwch ar wefan y cynnyrch

Heavy Horse 100g 1200D V2 Neck CoverPoor quality fixture to attachRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrch

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?