Ruggles Horse Rugs Adolygiadau

Thank you for the 5* review and pleased you were happy with both the rug and service.

Thank you very much for taking the time to leave us a review and very pleased you were happy with the service.

Thank you for leaving us a review and very pleased you were happy with both the service, delivery and price.

Thank you very much for leaving us a positive review and so pleased you were happy with the service and in particular the fit of our rugs for your horse.

As a company Ruggles are unable to delete or change reviews - only Feefo can do that. Feefo moderate when they feel it appropriate and we have no control. They removed the 1* review you gave for the product as they deemed this unfair as you hadn't received the item - so they felt it didn't reflect the product. From our service point of view we can only apologise that the parcel was lost but we still have you on our list so that if a 5'6 comes back as a return/exchange we can contact you to see if you would like. Feefo left the original service review you left as you will know. Please advise if we can assist further.

Thank you for leaving us a review Laura and very pleased you were happy with the service and delivery.

Thank you very much for the 5* review and the feedback on the fit and quality as well as the service which we appreciate.

Thank you for taking the time to leave a review and very pleased that you were happy with the service and delivery speed.

Thank you very much for the 5* review Jean and so pleased you were happy with the service and products received.

Thank you for the review on the service which we appreciate. I sent you an e-mail some days ago but didn't hear back but happy for you to reply so we can try to resolve the issue you mentioned with the product.