Ruggles Horse Rugs Adolygiadau

Thank you Nathan for the 5* review on the service and pleased that the fit was perfect for your pony.

Thank you for the review. We aim to achieve 4 and 5* reviews for our service so whenever we achieve less we try to get feedback as to how we could do better in future. I have checked and it seems the item was sent within the timescale and can't see there was an issue with the delivery but if this was not the case then we would be grateful if you could privately e-mail us so we can see how we can make improvements to our service in future. With regard to the product the description doesn't say it is fully lined - just at the chest. I have checked and can't see that you contacted us about the other issues or if you could send the item back - but again please e-mail us if this is not the case. We would not have refused the item back for a missing tag provided it was clean and fit for resale.

Thank you for the positive review and pleased you received the item quickly.

Thank you for the positive review and pleased you were happy with the service and the item received,

Thank you for the 5* review and pleased you were happy with the service and quick delivery.

Thank you for the positive review Tessa and pleased fits the donkeys. With regards to the colours we try and change them every now and then. The cotton sheets definitely not designed to be waterproof but yes they are good for helping to keep clean and give a bit of protection.

Thank you for the positive review Nicole. We appreciate you taking the time to leave for us.

Thank you for the 5* review and pleased you were happy with the service and delivery.

Thank you for the 5* review Philippa and pleased that you were happy with the service and the fly rug received.

Thank you very much for the 5* review on our service and also the product you received. We appreciate you taking the time to leave for us.