Ruggles Horse Rugs Adolygiadau

Thank you for leaving us a review. I did e-mail you regarding the 1* rating you left for our service but never heard back unfortunately. I checked and you opted for our standard free service where you ordered on Sunday 1st September and the item was delivered on Tuesday 3rd September so better than the 2-4 working days we advise for this service. I did note that one comment was that service was good but only 1* rated? I was hoping that you would respond to my e-mail to advise what we could have done better as it is by getting this feedback we can strive to improve. Please feel free to respond to my e-mail if you would like to give any further information. With regard to the flex feeder - they are not designed to be hay feeders but more boredom breakers for the stable or when travelling. They are not advertised as 'hay nets'.

Thank you for the 5* review and very pleased you were happy with the service and delivery.

Thank you very much for the 5* review and pleased you were happy with the service received.

Thank you for the positive review Nicola and very pleased you were happy with the service and delivery received.

Thank you for the review and so pleased you were happy with the service received. I have e-mailed regarding the weight of the rug to explain about the weights but please be reassured that it is 200g and therefore classed as a middleweight.

Thank you for the feedback and very pleased to read you were happy with the service received.

Thank you for the 5* review Demelza and your continued loyalty to Ruggles.

Thank you for the review Virginia and very pleased you were happy with the service and the rug purchased.

Thank you for the review Caroline and so pleased that you were happy with the service, delivery and particularly the fit of the rug for your horse.

Thank you for your review Hilary and so pleased that you were happy with the service and delivery.