From start to finish with my initial enquiry to booking the quality in customer service was world class, I had the same advisor in Luna, she guided me through questions and worries I had, patient whil
I found Luna to be extremely helpful and knowledgeable so I felt confident booking with Santa Claus Trips.
She made the whole process really easy and answered all of my questions. Her personal experie
I have travelled with them before and found them helpful and professional. This time my booking has had to be changed to next year and the ladies I dealt with could not have been more helpful and frie
Excellent service and great communication via phone and email.
All information asked for, given in great time too. Booked within minutes and can’t wait to go over Christmas.
Rosanna M emailed me over a quote as requested, she then arranged for a time to call me back once I’d looked over the quote which she did , she was extremely friendly and answered any questions I had
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Paula Hume
Santa Claus Trips
2 months ago
Dear Miss Speirs
Thank you very much for your 5 star review of Santa Claus Trips service. I am delighted to hear Rosanna was able to assist you in your search for the perfect day trip for your family, and I am glad she was able to honour the airport parking offer we had been running.
Have a wonderful day in Lapland when the time arrives.
Kind Regards
Paula Hume
Lapland Sales Coordinator
Rosanna was very helpful and patient and helped me get the best package available.
Paula Hume
Santa Claus Trips
2 months ago
Dear Mr Petrie
Thank you very much for your 5 star review of Santa Claus Trips service. It's good to hear you found Rosanna helpful and patient and she was able to help you find the best package available.
Have a wonderful break in Saariselkä when the time arrives.
Kind Regards
Paula Hume
Lapland Sales Coordinator
The service was fantastic when I got the call back it wasn’t convenient so I asked for a call back and they were bang on time each time.
Paula Hume
Santa Claus Trips
2 months ago
Good Afternoon
Thank you very much for sharing your review. It's good to hear you found our service fantastic and our team responded to your call-backs in a timely manner. Enjoy your day in Lapland when the time arrives.
Kind Regards
Paula Hume
Lapland Sales Coordinator
We are the Lapland holiday experts! Visit Santa Claus in his Arctic home on one of our unforgettable trips.
Contact us for all the latest Lapland Holiday special offers including: Free and half price child places, free half board for children, grandparent discounts and low deposits.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We are the Lapland holiday experts! Visit Santa Claus in his Arctic home on one of our unforgettable trips.
Contact us for all the latest Lapland Holiday special offers including: Free and half price child places, free half board for children, grandparent discounts and low deposits.