Very good service well packed and prompt delivery. We tried the grill yesterday with perfect results. We removed the charcoal after cooking and dropped it in water in a bucket with a lid then when it
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Product reviews
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Rhannwch
Cwsmer Dibynadwy
6 months ago
Dyddiad y pryniant: 25/02/2024
Great service
Product reviews
Great product and service
Great product, for service
Great product and service
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Rhannwch
Cwsmer Dibynadwy
6 months ago
Dyddiad y pryniant: 02/03/2024
Ordered directly from manufacturer instead of Amazon, saved me 25% on an expensive machine. Delivery came fast, good service emails to keep me informed. Great overall, can't say more. Thank you.
Product reviews
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Rhannwch
Cwsmer Dibynadwy
6 months ago
Dyddiad y pryniant: 21/02/2024
When I first tried to place an order there was an issue with my credit card (card provider issue) but sousvidetools were very quick to respond to my query and super helpful. When I finally placed an o
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0
Rhannwch
Cwsmer Dibynadwy
6 months ago
Dyddiad y pryniant: 20/02/2024
Service was excellent. Àrrived quickly and was well packaged.
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Rhannwch
Cwsmer Dibynadwy
6 months ago
Dyddiad y pryniant: 18/02/2024
Fine service
Product reviews
Vacuum packer is awful, doesn’t vacuum all the air out of the bag so there is still a lot of air pockets in the bag after vacuuming - will be sending back asap. Not sure if it was because it was refur
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Vickie Hawley
sousvidetools.com
6 months ago
Thank you for your feedback, obviously we are very disappointed to hear there is an issue with the vacuum packer. Whilst we always want our products to arrive with you in tip top condition sometimes things can go wrong. I hope our customer service team have been able to help this be rectified for you and please do reach out if you need further help.
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Rhannwch
Cwsmer Dibynadwy
6 months ago
Dyddiad y pryniant: 18/02/2024
Recommended 👍
Product reviews
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Rhannwch
Cwsmer Dibynadwy
6 months ago
Dyddiad y pryniant: 10/02/2024
Great but didn’t really experience anything personal. Saw a product on website and bought it. It arrived quickly and in good condition. Communications were accurate and appropriate.
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Rhannwch
Cwsmer Dibynadwy
7 months ago
Dyddiad y pryniant: 10/02/2024
Good service arrived on time
Product reviews
Good service arrived on time
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Rhannwch
Cwsmer Dibynadwy
7 months ago
Dyddiad y pryniant: 09/02/2024
excellent service as always - that is why i keep using them
Product reviews
excellent quality - as have come to expect .
excellent quality , no bowing even over high , uneven heat
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