How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Black By Design LTD Adolygiadau | Adolygiadau Gwasanaeth Cwsmeriaid ar gyfer https://www.feefo.com/reviews/black-by-design | Feefo

Arddangos pob 3,121 adolygiad

Ruth Todd-Bennett

5 months ago

Dyddiad y pryniant: 12/03/2024

What Ruth Todd-Bennett said about Black By Design LTD:

Great product - well made and carefully packaged.

Steve

Black By Design LTD

5 months ago

Thanks, Ruth! Your feedback is much appreciated.

Product reviews

Diana Kilmurray

LOUTH, Lincs

6 months ago

Dyddiad y pryniant: 11/03/2024

What Diana Kilmurray said about Black By Design LTD:

Website very easy to navigate and they do have wonderful products, I found exactly what I was looking for and my order was delivered very quickly. My pure wool throw is pure quality and I would highly

...

Read all

Steve

Black By Design LTD

6 months ago

Diana, thanks so much for the kind words! We're thrilled you love your throw and found everything so easy. We appreciate your business! 😊

Product reviews

Pat Channon

6 months ago

Dyddiad y pryniant: 10/03/2024

What Pat Channon said about Black By Design LTD:

Good value and service Thank you

Steve

Black By Design LTD

6 months ago

Thanks so much for taking the time to leave a review, Pat. We really appreciate you sharing your feedback.

Product reviews

Cwsmer Dibynadwy

6 months ago

Dyddiad y pryniant: 07/03/2024

Delivery was super quick, clock was ordered on the Thursday and arrived on the Friday! This was just the standard delivery which was free as it was over £60. Also very easy to deal with and contact wh

...

Read all

Steve

Black By Design LTD

6 months ago

Thank you for taking the time to leave a review! No worries about the initial confusion, happy to hear everything is working well now. 😊

Product reviews

Cwsmer Dibynadwy

6 months ago

Dyddiad y pryniant: 06/03/2024

Excellent all round rapid service thanks

Steve

Black By Design LTD

6 months ago

Thank you for taking the time to leave a review! We hope to see you again soon. 🙂

Butler Kate

6 months ago

Dyddiad y pryniant: 28/02/2024

What Butler Kate said about Black By Design LTD:

Beautiful baby blanket tied with good quality ribbon. Soft and cosy. . Prompt delivery .📦

Steve

Black By Design LTD

6 months ago

Thanks, Kate! We appreciate you taking the time to leave a review.

Product reviews

Peter Pallai

London

6 months ago

Dyddiad y pryniant: 28/02/2024

What Peter Pallai said about Black By Design LTD:

The courier had ‘thrown’ our package over the gate so there was damage. But there was no hesitation from Black by Design and they immediately replaced it. Great customer service!!

Steve

Black By Design LTD

6 months ago

Dear Peter, Thank you so much for your review! We're sorry to hear about the damage to your original package. It sounds like the courier didn't handle it with the care we'd expect. We're glad to hear that our customer service team was able to assist you quickly and get a replacement.

Product reviews

colin crick

6 months ago

Dyddiad y pryniant: 23/02/2024

What colin crick said about Black By Design LTD:

Excellent price, fast delivery and well packaged.

Steve

Black By Design LTD

6 months ago

Thank you, Colin. Your feedback is really appreciated! 🙂

Product reviews

Cwsmer Dibynadwy

6 months ago

Dyddiad y pryniant: 24/02/2024

Easy to use website and really quick delivery. Great selection of quality products

Steve

Black By Design LTD

6 months ago

Thank you for your kind feedback. We appreciate you sharing your experience. 😊

Product reviews

Sara Morton-Stone

Australia

6 months ago

Dyddiad y pryniant: 21/02/2024

What Sara Morton-Stone said about Black By Design LTD:

Lynette gave extraordinarily personal service … she is brilliant!! ***

Steve

Black By Design LTD

6 months ago

Hi Sara. We appreciate you taking the time to leave a review. We are grateful for your kind words about Lynette, and we will be sure to share them with her. 😊

Product reviews

Not received a review invite?

Am Black By Design LTD

Black By Design offer a range of stylish quality gifts and home accessories. Our Brands range from the fun and quirky through to the simple and beautiful so offering something for everyone.

Read all

01889 502716

The Piazza, Mercia Marina, Findern Lane, Willington, Derbyshire, DE65 6DW, United Kingdom

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Dysgwch fwy am Feefo

Black By Design LTD Adolygiadau

Slimline Bathroom Cabinet 550 | Oyster WhiteLovely colour as described, well made.Rhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrch

Mezza Bathroom Waste Bin | Oyster WhiteLooks substantial and matches the cabinet nicely.Rhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrch

Mezza Toilet Brush | Oyster WhiteWell made and will match the other pieces I've purchasedRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrch

Pure New Wool Block Check Throw | Dusky Pink/CharcoalWonderful quality and reasonably priced. My pure wool throw was purchased to complement my pink and grey bedroom and I am delighted how well it looks....Rhagor o adolygiadau o’r cynnyrch hwn (4)Edrychwch ar wefan y cynnyrch

Arabic Wall Clock | 20" | Lichen GreenGood value and a lovely productRhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Set of 3 Large Nest Chopping Boards & Stand - GreenOnly just started using but a great tidy productRhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrch

Arabic Wall Clock | Blush Pink | 20"Beautiful clock, although it is difficult to hang on the wall.Rhagor o adolygiadau o’r cynnyrch hwn (2)Edrychwch ar wefan y cynnyrch

Merino Lambswool Baby Blanket | Sheep | BlueSuperior quality new baby gift.Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Bellwood Umbrella Stand - Black/WalnutLovely item! And well made!Rhagor o adolygiadau o’r cynnyrch hwn (3)Edrychwch ar wefan y cynnyrch

Extra Large Pure New Wool Beehive Throw | SpearmintWelsh made and quality product.Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Luxury Merino Lambswool Albion Stripe Throw | BeigeThis throw is so soft and luxurious, it is a lovely colour and looks great in situ.Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

Rainbow Ribbon Merino Lambswool Cushion | Multi/BeigeA beautiful purchasing experience!!!Rhagor o adolygiadau o’r cynnyrch hwn (1)Edrychwch ar wefan y cynnyrch

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?