I feel that I must reply to your totally false and inaccurate review.
You placed your order on the 26th March. I emailed you on the 27th March to say that although we had the lawnmower in stock it had been assembled for our showroom and we don't like to send machinery when it is no longer in it's original packaging due to risk of damage in transit with the couriers.
I said that we had a quantity due the next day which I had allocated to ship to you. Which we did, however the Easter break gave a 4 day delay. Your machine was shipped on the 3rd April, and delivered to you on the 4th April.
Throughout all our email correspondence you have been extremely rude with the way you have spoken to me and at times left me very upset.
Your review is not a reflection of our service, it is a reflection of yourself - please don't use us again.
Joanne
