We are truly saddened to see your feedback on your order with us. Sadly the driver ran out of legal driving hours on your route. Sadly this can happen time to time due to traffic on the road and is unfortunately out of our hands. However, we do appreciate your feedback and understand your frustration. We are truly sorry for the inconvenience that this has caused you. However, upon investigation, a member of our Customer Service Team did get to work straight away on your order and have re raised the order for delivery. The courier will be contacting you within the next 24 hours to re arrange the delivery. Our team member has also reached out to you directly today to follow up on this and share our apologies further with you.