All extras not included. Was told they will come back but heard nothing yet.
Team
INSTRUMENT FURNITURE
1 year ago
Apologies about the light not available on delivery. They were out of stock for little while due to UK supplier cyber attack. We have already now received stock and your light was posted to you 2 days ago - should be with you within few business days.
we have delivered and installed the the wardrobe for you and only had light missing which was now posted - we would appreciate if you considered rerating us in the light of this
RA
Razaq
1 year ago
Excellent service overall. Will recommend anytime anyday.
Sincere apologies your delivery took longer than expected - we have now delivered and assembled your wardrobe and inside chest drawer. You have declined the first slot offered and we rebooked you for later and then it was completed on second attempt. We did not have the motion LED light in stock at time of delivery and have made a posting job now to post as soon as it arrives, this week.
Apologies once again on delay to you order. As this has now ben delivered and built we would be grateful if considered rerating if service was deemed better in the end
We are sorry you feel that this warrants a 1-star review. We have shown the information where we deliver everywhere on the website - you have map shown on our delivery page and also on every item on the website, including the one you bought, we show the map where we deliver. Your area is marked grey area - which states to contact us to find out if delivery possible. So we believe it is pretty harsh on us to mark service and also each product down for something that we are very transparent on. We would appreciate if you take the review down or reevaluate
The LED lights aren’t essential but they do add to the quality look of the whole product. Glad we had them, but obviously not essential for everyone and product would still look good without
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
