Sincere apologies your delivery took longer than expected - we have now delivered and assembled your wardrobe and inside chest drawer. You have declined the first slot offered and we rebooked you for later and then it was completed on second attempt. We did not have the motion LED light in stock at time of delivery and have made a posting job now to post as soon as it arrives, this week.
Apologies once again on delay to you order. As this has now ben delivered and built we would be grateful if considered rerating if service was deemed better in the end
Apologies about the delivery. First - your job was scheduled 19th of September and as it was Queens funeral - all warehouses were closed and we could not deliver on the day. We believe it is a little inconsiderate to penalise us for that and say it is our delay. We rearranged your delivery for 26th and have attempted it, yet drivers could not find the address and tried calling you on the occasion. We will ask you to re clarify address and we will redeliver it again. Apologies once again about this
We are sorry you feel that this warrants a 1-star review. We have shown the information where we deliver everywhere on the website - you have map shown on our delivery page and also on every item on the website, including the one you bought, we show the map where we deliver. Your area is marked grey area - which states to contact us to find out if delivery possible. So we believe it is pretty harsh on us to mark service and also each product down for something that we are very transparent on. We would appreciate if you take the review down or reevaluate
Thank you for your feedback. We have supplied thousands of these lights and they work perfectly, so you must have received defected one, apologies about that. Please drop us an email and we will happily replace it
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
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Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
As England's wardrobe professionals, Instrument Furniture is located in London and provides free delivery to most areas throughout the country. Furniture is imported directly from European factories and they offer a wide range of customisable wardrobe options, delivered and assembled by award winning in-house fitting teams.
