Contacted me immediately when they realized I had not received my gift card. Made sure I had it in time for Christmas. Much appreciated!
Produktanmeldelser
I received an email advising the gift card I purchased for my husband had not been sent, customer service advised that it would be taken care of.
0
Del
PC
Patricia Chittley
5 years ago
Købsdato: 23/11/2018
Hvad Patricia Chittley sagde om Nordgreen:
The packaging and notifications from Nordgreen’s were fine.
The delivery service from your partner, DHL, was horrible. They set a date and didn’t deliver. They notified at 10:30 am that they would del
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Karolina
Nordgreen
5 years ago
Dear Patricia,
Thank you very much for your feedback.
We are super sorry about your experience with our courier, sadly, it is not up to us to control their work. However, we will strongly taking it into consideration in order to avoid such cases in the future.
Therefore, many many thanks for explaining your case and providing very much valuable feedback to us.
We do hope you like your watch though.
Best regards,
Team Nordgreen
Produktanmeldelser
0
Del
Pålidelig kunde
5 years ago
Købsdato: 11/12/2018
I was so pleased with the exceptionally helpful customer service I received when placing an online order. The Nordgreen staff member kept me informed on the process, helped clarify the address and del
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Produktanmeldelser
Beautiful design and excellent quality make this watch a stand out.
0
Del
Pålidelig kunde
5 years ago
Købsdato: 03/12/2018
Delivery takes longer than expected (1 week). Besides that I'm really happy with my purchase!
0
Del
SK
Shakuto Kodai
大阪府豊中市向丘1丁目
5 years ago
Købsdato: 27/11/2018
Hvad Shakuto Kodai sagde om Nordgreen:
My order was not arrived yet. (Order No. 1370)
I'm contacting you again because I haven't received your reply to my previous mail.
I will give the item to my wife as a Christmas present in this year
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Karolina
Nordgreen
5 years ago
Dear Shakuto,
Thank you very much for your honest review. We appreciate it a lot. I see in a system that we have tried to stay in touch with you throughout the whole journey, however, I will make sure to contact you once again to explain the situation.
We do appreciate your understanding.
All the best,
Team Nordgreen
Produktanmeldelser
My order was not arrived yet. (Order No. 1370)
I'm contacting you again because I haven't received your reply to my previous mail.
I will give the item to my wife as a Christmas present in this year
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Karolina
Nordgreen
4 years ago
Dear Shakuto,
Thank you very much for your honest review. We appreciate it a lot.
I see in a system that we have tried to stay in touch with you throughout the whole journey, however, I will make sure to contact you once again to explain the situation.
We do appreciate your understanding.
All the best,
0
Del
Pålidelig kunde
5 years ago
Købsdato: 11/12/2018
Amazing customer service and the watches' quality is really good! The delivery was after only two days :)
Karolina
Nordgreen
5 years ago
Thank you very much for your wonderful feedback. It is truly appreciated.
Best regards,
Team Nordgreen
Produktanmeldelser
Perfect addition to my watch
Realy like this watch. Great quality and so pretty
I love the classic design and the rose gold combination
Fantastic quality of the watch
0
Del
HL
Harvey Lung
Honolulu, Hawaii
5 years ago
Købsdato: 24/11/2018
Hvad Harvey Lung sagde om Nordgreen:
I now own five (5) Nordgreen watches, in three different styles, with different wrist bands. The service has been excellent. Very reliable, not pushy, The incentives offered have been excellent. An
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Karolina
Nordgreen
5 years ago
Thanks for you lovely feedback. We are very happy to hear that you love our watches as much as we do. We appreciate your awesome review.
Best wishes,
Nordgreen Team
Produktanmeldelser
0
Del
Pålidelig kunde
5 years ago
Købsdato: 23/11/2018
Easy process ordering in US. My watch was delivered through Amazon.
Karolina
Nordgreen
5 years ago
Thank you for the review, we are happy to hear that the process went smoothly.
Best wishes,
Nordgreen Team
Produktanmeldelser
I love the simple design, how light weight it is and that I can see what time it is without my readers. It's perfect!
0
Del
GM
Gandis Mazeika
5 years ago
Købsdato: 22/11/2018
Hvad Gandis Mazeika sagde om Nordgreen:
I was looking for a slim watch but it was quite a bit thicker than represented in the marketing photos.
Karolina
Nordgreen
5 years ago
Dear Gandis,
Thanks for your review. We appreciate this kind of feedback.
We would say that pictures perfectly represent our watches, however, we completely understand that different people might have various views and see things differently.
Thank you for your feedback once again, we will take it into consideration for possible improvements we could make.
All the best,
Team Nordgreen
Produktanmeldelser
I was looking for a slim watch, but it is quite a bit thicker than the marketing photos represent.
Karolina
Nordgreen
5 years ago
Dear Gandis,
Once again, thank you for your feedback, we appreciate it a lot.
You are always more than welcome to exchange our watch to another model such as infinity or native as both of them are thicker in comparison to the Philosopher watch.
Please reach out at this email to talk further and we will be happy to solve the issue:
hello@nordgreen.com
Best wishes,
Karolina
Nordgreen Team
0
Del
Pålidelig kunde
5 years ago
Købsdato: 24/11/2018
Great experience!
Karolina
Nordgreen
5 years ago
We are super happy to hear it. Thank you very much for your review, we truly appreciate it.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.
Vi indsamler uafhængig feedback på vegne af de virksomheder, der samarbejder med os. Vores platform når kun ud til verificerede købere, så du kan være sikker på, at du læser anmeldelser fra rigtige kunder.
Kun kunder med købsbevis kan skrive en Feefo-anmeldelse. Det sikrer vi ved at tage kontakt til køberne lige efter deres transaktion.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Vi kontrollerer, at anmeldelserne kommer fra ægte kunder, ved at matche dem med et salg eller en transaktion. Folk bliver først inviteret til at skrive en anmeldelse, når de har købt noget hos virksomheden.
Nordgreen is a Scandinavian watch brand based out of Copenhagen that has incorporated quality design from one of the leading designers of our time, and the sustainable values of the people of Denmark through it's CSR programme.