Thank you very much for taking the time to provide feedback. It is very much appreciated. I am delighted to hear that the team was proactive and as a company that believes that 'life is in the detail', we always try and think about the little things.
Thank you also for allowing us to help with your family trips. This is Neill writing so I have worked with you before and it has always been a pleasure. I hope we will be able to help with many more adventures.