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Screwfix Anmeldelser

https://www.screwfix.com
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bedømmelseri det seneste år

Screwfix er ikke længere en aktiv Feefo-kunde
Viser alle 28,683 anmeldelser
MC
Mr Cotter
Mountain Ash
6 years ago
Købsdato: 08/02/2018
Hvad Mr Cotter sagde om Screwfix:
Friendly an efficient staff
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MG
Mr Geraghty
6 years ago
Købsdato: 08/02/2018
Hvad Mr Geraghty sagde om Screwfix:
Everything in stock
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MW
Mr watson
6 years ago
Købsdato: 08/02/2018
Hvad Mr watson sagde om Screwfix:
Fast efficient service friendly staff
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MB
Mr Blackburn
6 years ago
Købsdato: 08/02/2018
Hvad Mr Blackburn sagde om Screwfix:
Always greeted, very courteous, have always helped me out when I've asked. Great service all round.
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MB
Mr Baldry
6 years ago
Købsdato: 08/02/2018
Hvad Mr Baldry sagde om Screwfix:
Used it twice last week absolutely shocking First time the girl who served me was very rude grumpy and not helpful Second time was a duty manager again didn’t have time for us rude and so unhelpful a
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Hannah
Screwfix
6 years ago
Good Morning,

I am very sorry to read of the problems you have experienced when shopping in one of our Trade Counters and I appreciate the inconvenience this has caused. I can assure you we do take all feedback very seriously.

Unfortunately, I am unable to locate your details from the information you have provided. Therefore, if you could please provide details of the Trade Counter you had visited and I will ensure this is investigated.

Regards, Hannah
MB
Mr Baldry
6 years ago
Rugeley staffs
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Hannah
Screwfix
6 years ago
Thank you for your response and providing further details. As advised, I will ensure your comments have been passed on. I have passed this to the Trade Counter Manager for internal review however, I must advise that due to confidentiality, we are unable to disclose any details of the action that has been taken. Regards, Hannah
MB
Mr Baldry
6 years ago
So in other words this survey is pointless
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Hannah
Screwfix
6 years ago
Good Morning,

I can advise that we do have this platform so our customers can provide us with all the feedback they have either negative or positive and I apologise that you feel this is pointless. I can assure you that any feedback that is provided by our customer is taken very seriously and as advised, your comments have been passed to the Trade Counter Manager for internal review and due to confidentiality, we are unable to disclose any details of the action that has been taken and I apologise for any disappointment this may cause.

However, this will be dealt with within the Trade Counter to try and improve the service we are providing in the future.

Once again, thank you for your feedback and taking the time to contact us. Regards, Hannah
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Pålidelig kunde
6 years ago
Købsdato: 08/02/2018
Excellent customer service very helpful and efficient
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Pålidelig kunde
6 years ago
Købsdato: 08/02/2018
Staff very helpful in choosing the right screws for the job.
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Pålidelig kunde
6 years ago
Købsdato: 08/02/2018
QUICK SERVICE.
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Pålidelig kunde
6 years ago
Købsdato: 08/02/2018
Plastic pipe is wider internally than it should be and inserts fit loosely. Thus inserts are not therefore a push fit more of a slot in place fit. It truly winds me up having to give my name and add
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Hannah
Screwfix
6 years ago
Good Morning, I am very sorry to read of your disappointment. I can assure you we do take all feedback very seriously and your comments have been noted and passed on for internal review.

With regards to providing your details, I can advise that we do have a order management system where we do require customer details to place an order. This will allow us to place the order and keep a record of the order for your convenience however, we do advise you to retain all receipts however, this is unlikely to change but we do take all feedback very seriously.

Kind regards, Hannah
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Mr Quinn
Edinburgh
6 years ago
Købsdato: 08/02/2018
Hvad Mr Quinn sagde om Screwfix:
Outstanding, no nonsense, quality service... best products on the market..
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Om Screwfix
Screwfix is recognised as being “where the trade buys” offering a straightforward and transparently-priced retail experience that enables busy tradesmen and DIY enthusiasts to shop 30,000 products over the phone, online, via their mobile or from their local store. From power tools and workwear to cables and pipe fittings, more than 11,000 products are available to collect from the national network of over 570 stores seven days per week. An extra range of products can be ordered over the phone, online or from a local store for next day delivery to home or site, on all orders placed before 8pm on weekdays and 4pm on a Saturday and Sunday. Screwfix’s Click & Collect service means customers can conveniently purchase supplies online and then collect from store in less then 1 minute . Customers can contact the award winning UK-based Screwfix contact centre free, 24 hours per day, 7 days a week (plus bank holidays).
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03330 112 112
Trade House, Mead Avenue, Yeovil, Somerset, BA22 8RT, United Kingdom
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Om Screwfix
Screwfix is recognised as being “where the trade buys” offering a straightforward and transparently-priced retail experience that enables busy tradesmen and DIY enthusiasts to shop 30,000 products over the phone, online, via their mobile or from their local store. From power tools and workwear to cables and pipe fittings, more than 11,000 products are available to collect from the national network of over 570 stores seven days per week. An extra range of products can be ordered over the phone, online or from a local store for next day delivery to home or site, on all orders placed before 8pm on weekdays and 4pm on a Saturday and Sunday. Screwfix’s Click & Collect service means customers can conveniently purchase supplies online and then collect from store in less then 1 minute . Customers can contact the award winning UK-based Screwfix contact centre free, 24 hours per day, 7 days a week (plus bank holidays).