Thank you for your review, we have closely investigated the details of your order before coming back to you with an update. It appears you placed an order for two unique items which have different delivery timescales as displayed on our website before purchase. Product code 410358 is advised as available for express delivery whereas the delivery timescale for 410360 is 2 weeks plus.
We are sorry if this was missed before placing your order or this was not communicated within your order confirmation. This is an improvement that we are prioritising, to enable lead times to be clearly displayed per item in order confirmations.
Our team have attempted to contact you via phone to provide you with a delivery update for your outstanding items, which is available on the voicemail left to your mobile. We hope you receive your outstanding items as soon as possible and if you require any further updates on the progress, please do not hesitate to contact us on sales@slingsby.com or 0800 294 4440.
